Ymca Program Director Iii
• Manage multiple departments to include supervision of 5 full time and 75 part time employees• Supervise departments responsible for serving over 3,000 participants per day• Develop, maintain, forecast, and oversee department budgets of $1.6 million• Monitor staff interactions with members and provide customer service feedback when required• Reconcile monthly P&L reports and communicate issues, trends, necessary corrections, and provide projections as required• Yearly positive net budget variances for 13 consecutive years• Develop, monitor and adjust programming to meet participant needs based upon current facility and market trends • Work with architect in planning, supervising, and daily monitoring of $5.5 million facility construction project consisting of two pools, locker rooms, and all ancillary aspects• Program participation increased by 50% in one year after facility expansion• Budget net increased by 300% in one year after facility expansion• Increased Enrichment program participation by 75% in two years under direct supervision• Enrichment budget net increased by 200% in two years during direct supervision• Conduct monthly staff meetings to focus on safety, consistency, and customer service• Annual fundraising chair in 2010 exceeding branch goal of $289,000• Successful team fundraising leader for each annual campaign and exceeded team goals• Committee for revision of the YMCA of the USA Aquatic Safety Guidelines• Provide marketing pieces for all programs supervised• Proved department written material for program brochures• Prepared presentations for both branch Board of Managers as well as the Corporate Board • Lead area of responsibility for the branch with two yearly fundraising events• Facility safety committee chair and participant• Mentor for 10 Program Directors within the YMCA of San Diego County• Aquatic Cluster Chair for three years• YMCA of San Diego Program Director of the Year in 2010
