Business Systems Analyst Ii
CurrentThis position is responsible for the technology in the call center. Genesys CTI, CCPulse, IEX Totalview, Call Routing, Virtual Hold, SoftPhone configuration, Outbound dialer for sales campaigns etc...
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@huntington.com
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3 phones found area 216 and 765
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LinkedIn matched
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Christopher Ward is listed as Business Systems Analyst II at Huntington National Bank, a with 11572 employees, based in Westerville, Ohio, United States. AeroLeads shows a work email signal at huntington.com, phone signal with area code 216, 765, and a matched LinkedIn profile for Christopher Ward.
Christopher Ward previously worked as Business Analyst at Huntington National Bank and Sales And Service Specialist at Huntington National Bank. Christopher Ward studied at Briggs High.
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AeroLeads found 1 current-domain work email signal for Christopher Ward. Compare company email patterns before reaching out.
During my tenure with Huntington I have played many roles. I started with Huntington as a customer service representative and was quickly promoted to the role of specialist. From there I joined the workforce management team supporting nearly 400 seats across 2 sites. In my current role, from an IT perspective, I support the same contact center and over 40 other contact centers at Huntington totaling approximately 1400 seats. My role now includes the support of Cisco (including ICM scripting), Verint, TotalView v4&6.5.3, Courtesy Callback, & VIM etc... These products are our "flavors" of CTI, call recording, workforce management, call volume mitigation, and contact center reporting tools respectively. Previous applications supported in depth include Genesys, Virtual Hold.Specialties: Microsoft Excel, Cisco CTI and routing, CCPulse+, Genesys CTI, TotalView IEX, Verint recorder.I have recently begun training with Java and Ruby languages and code development. Stay tuned...
Listed skills include Merchandising, Logistics Management, Operations Management, Customer Service, and 38 others.
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Columbus, Ohio Area
This position is responsible for the technology in the call center. Genesys CTI, CCPulse, IEX Totalview, Call Routing, Virtual Hold, SoftPhone configuration, Outbound dialer for sales campaigns etc...
Workforce Management, Scheduling, Change management for 2 call centers overseeing 430+ schedules in a 24-hour banking call center.
In my role at JP Morgan Chase I handled inbound phone calls for the mortgage call center. I learned so much about mortgages that simply having a single mortgage could never teach you.
Other employees you can reach at huntington.com. View company contacts for 11572 employees →
Chris Madura
Colleague at Huntington National BankNiles, Ohio, United States
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JP
John Pasley
Colleague at Huntington National BankScott Depot, West Virginia, United States
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Derek Armendariz
Colleague at Huntington National BankThornton, Colorado, United States
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Tyler Mcgee
Colleague at Huntington National BankColumbus, Ohio Metropolitan Area, United States
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Sandy Stanton
Colleague at Huntington National BankWarren, Ohio, United States
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Sravan Varma
Colleague at Huntington National BankLake Orion, Michigan, United States
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Shawn Pompelia
Colleague at Huntington National BankWarren, Ohio, United States
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Deborah Barnett
Colleague at Huntington National BankToledo, Ohio, United States
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Lynn Myers
Colleague at Huntington National BankBurbank, Ohio, United States
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Josh Stephens, Cisa
Colleague at Huntington National BankColumbus, Ohio Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
Christopher Ward works for Huntington National Bank.
Christopher Ward is listed as Business Systems Analyst II at Huntington National Bank.
AeroLeads has found 1 work email signal at @huntington.com for Christopher Ward at Huntington National Bank.
AeroLeads has found 3 phone signal(s) with area code 216, 765 for Christopher Ward at Huntington National Bank.
Christopher Ward is based in Westerville, Ohio, United States while working with Huntington National Bank.
Christopher Ward has worked for Huntington National Bank, Gap Inc./Gap Inc. Direct, and Jpmorgan Chase.
Christopher Ward's colleagues at Huntington National Bank include Chris Madura, John Pasley, Derek Armendariz, Tyler Mcgee, and Sandy Stanton.
You can use AeroLeads to view verified contact signals for Christopher Ward at Huntington National Bank, including work email, phone, and LinkedIn data when available.
Christopher Ward studied at Briggs High.
Christopher Ward is listed with skills including Merchandising, Logistics Management, Operations Management, Customer Service, Employee Training, Onboarding, Internal Audit, and Loss Prevention.
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