Christopher Ward Email & Phone Number

Leicester, Gb

Leicester, United Kingdom

Bakewell, Derbyshire

• Team management: Recruitment, induction of new team members. Delivery through people; training and development of team members. Workforce scheduling. Team task allocation; monitoring restaurant floor customer flow and staff activity levels. Performance management. Efficiency improvement. • Cost control and Operations: Cost and overhead reduction. Forecasting sales and budgeting accordingly to ensure a low cost of sales. Payroll and provision of management information and reporting in… Show more • Team management: Recruitment, induction of new team members. Delivery through people; training and development of team members. Workforce scheduling. Team task allocation; monitoring restaurant floor customer flow and staff activity levels. Performance management. Efficiency improvement. • Cost control and Operations: Cost and overhead reduction. Forecasting sales and budgeting accordingly to ensure a low cost of sales. Payroll and provision of management information and reporting in to company Director’s. • Stock control: Stock ordering in line with forecasted sales, ensuring a high gross profit. Stock rotation. Supplier/vendor management.• Additional achievements. I have also developed and delivered a new Customer Service & Driving Sales training session to the team to ensure team members have all the tools necessary to ensure customer satisfaction and effective up-selling. As Assistant Manager I also worked towards and accomplished an NVQ Certificate in Team Leading. Show less

• Bars manager: managing a team of up to twenty staff, including staff scheduling, team task allocation and performance management. • Duty manager: management of the hotel, security checks, night audits and cashing up.• Maintaining four star levels of service, in both the busy restaurant and bar.• Managing private corporate dinners and large functions, including weddings while working with the Conference & Banqueting department. • Ordering stock, stock rotation… Show more • Bars manager: managing a team of up to twenty staff, including staff scheduling, team task allocation and performance management. • Duty manager: management of the hotel, security checks, night audits and cashing up.• Maintaining four star levels of service, in both the busy restaurant and bar.• Managing private corporate dinners and large functions, including weddings while working with the Conference & Banqueting department. • Ordering stock, stock rotation and beer line cleaning.• Silver service.• Sommelier. Show less

Derby, United Kingdom

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Orange Free State, South Africa