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Christopher Ward Email & Phone Number
Head of Service and Operational Analysis
at
Virgin Wines
LinkedIn matched
✓ Verified August 2026
2 data sources
Profile completeness 86%
Current company
Role
Head of Service and Operational Analysis
Location
Greater Norwich Area, United Kingdom
Company size
Who is Christopher Ward? Overview
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Quick answer
Christopher Ward is listed as Head of Service and Operational Analysis at Virgin Wines, a with 127 employees, based in Greater Norwich Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Christopher Ward.
Christopher Ward previously worked as Operational Manager at Virgin Wines and Delivery Operations Manager at Virgin Wines.
Company email context
Email format at Virgin Wines
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Virgin Wines
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Profile bio
About Christopher Ward
Christopher Ward is a Head of Service and Operational Analysis at Virgin Wines. He possess expertise in customer service, customer service management, customer service training, customer retention, customer insight and 45 more skills.
Listed skills include Customer Service, Customer Service Management, Customer Service Training, Customer Retention, and 46 others.
Current workplace
Christopher Ward's current company
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Virgin Wines
7 roles
Christopher Ward work experience
A career timeline built from the work history available for this profile.
Operational Manager
Providing Support to Head of Service and Delivery in managing the full service proposition.Managing several operational projects such as bringing a second 3rd party courier on-board, merging the Account Specialist team with the Customer Service Team.Customer Delivery experience management.Providing training and support to Customer Service manager and other service management team.
Delivery Operations Manager
Maintaining the responsibilities of my previous role of Delivery Accounts Specialist Team Manager whilst becoming more involved in other aspects of the business.Providing support to other departments to ensure department co-efficency.Managing 3rd party courier KPI's and contracts.Overseeing the extremely smooth transition from a fully office based department to WFH whilst maintaining the customer experience.
Jul 2017 - Jul 2020
Delivery Accounts Specialist Team Manager
Identified two teams that could be merged to generate business and staffing efficencies.Overseeing and managing this team and the merge, combining existing processes to ensure effiency.Development of a team quality incentive which had not been done before due to the unique nature of the two merged teams.Increasing average Quality scores from 60% to 90%.Refining existing fraud prevention rules to reduce fraudulent orders.
Sep 2016 - Jul 2017
Priority One Team Leader
Managing a small team which was responsible for being proactive towards any ongoing order fulfillment bloackages for our customers.Refining existing processes.
Nov 2015 - Sep 2016
Senior Priority One Advisor
Oct 2015 - Nov 2015
Priority One Advisor
Jul 2013 - Oct 2015
Team & coworkers
Colleagues at Virgin Wines
Other employees you can reach at virginwines.co.uk. View company contacts for 127 employees →
AH
Agustín Hernandez Duran
Colleague at Virgin WinesPreston, England, United Kingdom
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JH
Joseph Hanner
Colleague at Virgin WinesGreater Norwich Area, United Kingdom
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EB
Emmanuel Bee
Colleague at Virgin WinesPreston, England, United Kingdom
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JP
Joe Proc
Colleague at Virgin WinesGreater Preston Area, United Kingdom
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KS
Kelly Spinks
Colleague at Virgin WinesGreater Norwich Area, United Kingdom
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AC
Andy Cadley
Colleague at Virgin WinesGreater Norwich Area, United Kingdom
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EW
Elliott Whitaker
Colleague at Virgin WinesGreater Norwich Area, United Kingdom
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VC
Vicky Crump
Colleague at Virgin WinesGreater Norwich Area, United Kingdom
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SL
Sophie Lord
Colleague at Virgin WinesUnited Kingdom
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JH
Jasmine Hart
Colleague at Virgin WinesNorwich, England, United Kingdom
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Agustín Hernandez Duran
Colleague at Virgin WinesPreston, England, United Kingdom
View →
JH
Joseph Hanner
Colleague at Virgin WinesGreater Norwich Area, United Kingdom
View →
EB
Emmanuel Bee
Colleague at Virgin WinesPreston, England, United Kingdom
View →
JP
Joe Proc
Colleague at Virgin WinesGreater Preston Area, United Kingdom
View →
KS
Kelly Spinks
Colleague at Virgin WinesGreater Norwich Area, United Kingdom
View →
AC
Andy Cadley
Colleague at Virgin WinesGreater Norwich Area, United Kingdom
View →
EW
Elliott Whitaker
Colleague at Virgin WinesGreater Norwich Area, United Kingdom
View →
VC
Vicky Crump
Colleague at Virgin WinesGreater Norwich Area, United Kingdom
View →
SL
Sophie Lord
Colleague at Virgin WinesUnited Kingdom
View →
JH
Jasmine Hart
Colleague at Virgin WinesNorwich, England, United Kingdom
View →
FAQ
Frequently asked questions about Christopher Ward
Quick answers generated from the profile data available on this page.
What company does Christopher Ward work for?
Christopher Ward works for Virgin Wines.
What is Christopher Ward's role at Virgin Wines?
Christopher Ward is listed as Head of Service and Operational Analysis at Virgin Wines.
Where is Christopher Ward based?
Christopher Ward is based in Greater Norwich Area, United Kingdom while working with Virgin Wines.
What companies has Christopher Ward worked for?
Christopher Ward has worked for Virgin Wines.
Who are Christopher Ward's colleagues at Virgin Wines?
Christopher Ward's colleagues at Virgin Wines include Agustín Hernandez Duran, Joseph Hanner, Emmanuel Bee, Joe Proc, and Kelly Spinks.
How can I contact Christopher Ward?
You can use AeroLeads to view verified contact signals for Christopher Ward at Virgin Wines, including work email, phone, and LinkedIn data when available.
What skills is Christopher Ward known for?
Christopher Ward is listed with skills including Customer Service, Customer Service Management, Customer Service Training, Customer Retention, Customer Insight, Customer Support, Customer Service Operations, and Customer Management.
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