Christopher Wardlow Email & Phone Number

Crossville, Tn, Us

Marietta, Ohio, United States

Lexington, Kentucky, United States

Lewisburg, West Virginia, United States

• Analyzing the business to determine shortfalls and developing action plans to improve performance • Manage, train, and direct a team of Sales Consultants• Assist Sales Consultants in closing sales as needed• Support, encourage, and motivate sales personnel daily to maintain high moral • Working with customers and providing an exceptional experience. • Accountable for daily performance metrics in sales, appointments, and call follow-up• Use CRM tool to manage the… Show more • Analyzing the business to determine shortfalls and developing action plans to improve performance • Manage, train, and direct a team of Sales Consultants• Assist Sales Consultants in closing sales as needed• Support, encourage, and motivate sales personnel daily to maintain high moral • Working with customers and providing an exceptional experience. • Accountable for daily performance metrics in sales, appointments, and call follow-up• Use CRM tool to manage the sales-force maintain knowledge of and comply with laws and regulations affecting vehicle sales• Determine the desire/need for financing and helping our customers arrange the financing of their purchases. • Present customers with additional products that enhance their vehicle and ownership experience. • Structure deals for maximum profitability. • Maintain impeccable reputation with lenders. • Submit deals to lender for approval, make credit decisions, and effectively close deals, while making sure they are fully compliant with local, state, and federal guidelines.• Prepare paperwork, contracts, and deliver/close deals. • Maintain the dealership reputation by building and maintaining customer rapport, answering questions, provide information, resolving discrepancies, and maintain customer satisfaction. • Follow up with prospective customers and return email / voicemail.• Ensure the quick funding of all contracts. • Complete quotes, four squares and explain financing options. • Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll and scheduling • Improve employee and client retention rates through active communication and problem-solving efforts • Manage employee schedules and troubleshoot scheduling conflicts as they arise, order supplies and equipment as needed Proficient with Promax, Dealer Track(F&I & DMS), Dealer Center, VinSolutions, Provison(vAuto). Show less

Lexington, Kentucky Area

• Lead, manage, train, and motivate a team focused on credit origination and collections• Direct decisions on credit origination for the assigned branch• Manage delinquency and charge-off numbers with the collections portfolio• Analyze charge-off, delinquency, approval, and collections reports to drive results• Provide excellent customer service• Accountable for daily performance metrics in sales, appointments, and call follow-up• Use CRM tool to manage the sales-force… Show more • Lead, manage, train, and motivate a team focused on credit origination and collections• Direct decisions on credit origination for the assigned branch• Manage delinquency and charge-off numbers with the collections portfolio• Analyze charge-off, delinquency, approval, and collections reports to drive results• Provide excellent customer service• Accountable for daily performance metrics in sales, appointments, and call follow-up• Use CRM tool to manage the sales-force maintain knowledge of and comply with laws and regulations affecting vehicle sales• Determine the desire/need for financing and helping our customers arrange the financing of their purchases. • Present customers with additional products that enhance their vehicle and ownership experience. • Structure deals for maximum profitability. • Prepare paperwork, contracts, and deliver/close deals. • Maintain the dealership reputation by building and maintaining customer rapport, answering questions, provide information, resolving discrepancies, and maintain customer satisfaction. • Follow up with prospective customers and return email / voicemail.• Complete quotes, four squares and explain financing options. • Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll and scheduling • Improve employee and client retention rates through active communication and problem-solving efforts Show less