Christopher Wardlow Email & Phone Number

Manteca, Ca, Us

Livermore, California

OPERATIONS• Collaborates with store manager in areas of risk management, physical security, store cash controls, and inventory management• Works with Stock Supervisor to ensure that all management and operations are run smoothly and effectively meeting store goals• Directly trains stock supervisor to assist in the training of the sales staff in all areas of appropriate register usage and maintenance• Understands and properly execute all management register functions • Manages all areas of stock and shipping/receiving policy and procedures• Partners with store manager to directly impact inventory control• Responsible for driving product to and from the Offsite location on an as needed basisMERCHANDISING/VISUAL• Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times • Assist in the implementation and maintenance of all merchandising/ visual directives• Ensure deliveries are properly processed in a timely manner• Identify product concerns in a timely manner• Communicate inventory needs to support the business goalCUSTOMER SERVICE• Support and encourage staff to provide the highest level of customer service• Resolve all client issues quickly and effectively, ensuring customer satisfaction HUMAN RESOURCES• Ensure image and grooming standards are professional and reflective of the brand image at all times• Adhere to work schedule, inclusive of time and attendance• Support and assist stock supervisor with follow-up for all training programs and seminars

Livermore, Ca

*Drive Sales & Performance Indicators for self and Sales Associates while leading the floor.*Exhibit and Model the Service Culture and Customer Experience Fundamentals for Sales Associates.*Maintain appropriate floor coverage while lading the floor; communicate issues to Store/Assistant Store Manager.*Support Sales Associates' Training through On-Boarding process in areas of: Service & Selling Performance, Product Knowledge, Point of Sale (POS) & general Store Standards.*Assist Management Team in Recruiting and Interviewing Sales Associates.*Provide constructive feedback to the management team in the areas of: Sales, Service, People, Product & Process.*Share relevant Retail & Brand communication to Store Team; Lead Team Shift Huddles.*Maintain daily Store Standards, ensure completion of various Daily Tasks.*Oversee Supply and Facility Management.* Ensure back end procedures are completed and maintained to standards. (e.g. freight processing (DSD shipments), D&D, RTVs, transfers)

Livermore, Ca

* Locate using basic and advanced skip tracing tools and contact account holders with defaulted accounts.* Communicate and educate account holders on all available options to resolve their current account status and initiate applicable action and documentation.* Manage portfolio of 300+ accounts* Compliant with FDCPA and HIPAA laws.

Stockton, California Area

* Support store leadership in actions to interview, select, train and develop store associates to promote a selling culture.* Perform all opening and closing functions, including all cash handling functions, daily balancing and reconciliation process and security of the building.* Lead the store's shrink and safety awareness program and advise Store Team Leaders of any unusual activities or unsafe practices.* Direct associates and participate in setting store planograms and validate that store merchandising standards, including data integrity are maintained at all times.* Monitor operational and logistics reports to identify opportunities for improved execution as required.* Perform Manager on Duty responsibilities * Ensure backend procedures are completed and maintained to standards. (e.g. freight processing (DSD shipments), D&D, RTVs, transfers, price changes, etc.).

Stockton, California Area

* Thoroughly understand customer needs and then offer relevant products, solutions and accessories to complete the sale.* Develop, maintain, and communicate up-to-date knowledge of the company's products, service features, accessories, and pricing plans.* Provide frontline customer support, including technical product hardware and software troubleshooting and diagnosis.* Ensure an inviting environment for the customers by maintaining a neat and clean department that exemplifies the priorities of in stock and clean store.* Perform Manager on Duty responsibilities.

Stockton, California Area

* Provide outstanding customer service by effectively engaging customers, identifying their needs, and offering the best solution.* When not with customers, keep aisles faced and shelves stocked as directed.* Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.* Answer the phone promptly and courteously and direct calls to the appropriate party.

Manteca, Ca

* When not with customers, keep movies faced and shelves stocked as directed.* Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.* Answer the phone promptly and courteously and direct calls to the appropriate party.*Perform Manager on Duty responsibilities.*Open/Close store, perform nightly deposits.