Christopher Warren Email & Phone Number

Exeter, England, United Kingdom

I'm a volunteer Governor at my local Primary school, part of the St Christopher's MAT. I'm co-lead Governor for the Curriculum.Our role is to support and challenge our Headteacher to ensure our children receive the best education they can.

Exeter, England, United Kingdom

Exeter, United Kingdom

I was a senior member of the internal OE team providing consultancy support to the Customers business to help drive the company objectives to be simply better for customers and improve efficiency.I worked with a variety of teams over 6 years, including our Residential Service Centre and the teams servicing the needs of largest business customers, improving.

Exeter

An independent Lean Consultancy specialising in providing customer-centric solutions to business problems. We specialise in Lean Transformation, Interim Management and Operational Excellence Training.Our first 1 year contract was to establish an Operational Excellence culture in a Private Medical Insurance company in the UK, creating and leading an.

I was contracted through OEE to a leading UK university to improve key processes to improve student and staff experiences. This was followed by an diagnostic review of an outsourced Pension supplier to identify productivity gains to allow for expansion. My final contract was to dramatically improve a large commercial bank's anti-money laundering process.

Exeter, United Kingdom

To set up, lead and finally close a temporary virtual operation of 47 staff across the UK providing learning operations processes that will be automated by a new system in Q2 2013. This is part of the Group's award-winning Learning Transformation Programme.

Birmingham, United Kingdom

Leading a team of 15 internal training consultants developing courses and training Lean and Sigma tools and techniques to improve service, quality and costs across the Group. Achievements:- In the last 2 1/2 years we have trained ~9000 colleagues face to face and over 1500 via e-learning. - This training is accredited by the Lean Enterprise Research Centre.

London

• Leading a team of 30 internal and 10 external consultants using Lean and Sigma tools and techniques to improve back office service, quality and costs.Achievements:
• Delivered £11M benefits in 2007/08 on a cost budget of £4M
• From Jan 09 leading the improvement of 20+ HBOS heritage processing sites (Call Centres, Corporate, Collections, Online, and Card transactions), including the up-skilling of HBOS colleagues in improvement tools..

Bristol

Manager using Lean tools and techniques to improve service, quality and costs in a variety of processes, businesses and sites, including the branch network, life assurance, and corporate banking.Achievements:- Senior consultant introducing Lean methodology into the Lloyds TSB branch network, mentoring a team of internal and external consultants, developing.

Taunton

Operations manager in a back office service centre in Somerset leading 80 staff from centre set-up

Devon

Managing a variety of mid-size bank branches in Devon

Exeter

Providing service and sales to 400 small business customers

Taunton

Trainer for internal lending, sales and management courses

Southampton

A general introduction to branch banking and immediate responsibility for customer service and lending

Ba Honours (2 I), History

Activities and Societies: Chair Academic Welfare Committee and member of Student Union Executive for a term Studied a 3 year History BA.

Education record