Christopher Wesley Email & Phone Number

• Receive and respond to incoming calls from claimant, agents and field adjusters • Conduct research in various databases to investigate and resolve total loss claims• Review claims by verifying state requirements are met• Issue payments for vendors such as: rental car, towing, storage and body shops.• Issue total loss payments with the line of authority of 40k• Perform at a prominent level and manage multiple support functions• Negotiates and settles basic and… Show more • Receive and respond to incoming calls from claimant, agents and field adjusters • Conduct research in various databases to investigate and resolve total loss claims• Review claims by verifying state requirements are met• Issue payments for vendors such as: rental car, towing, storage and body shops.• Issue total loss payments with the line of authority of 40k• Perform at a prominent level and manage multiple support functions• Negotiates and settles basic and relatively complex claims in accordance with business unit best practices• Identify possible fraud indicators and handle claim in concurrence with SIU• Negotiate settlement of individual property damage claims.• Negotiate with claimant to settle claim• Issue payouts to claimant• Any additional responsibilities assigned by management Show less

United States

Receives and responds to incoming calls from customersClaim adjuster for damages on vehicles Conducts research in various databases to investigate and resolve status on shipmentValidate PCS orders are accurate Ensure vehicles are within the limitations of size for shipmentInspect vehicles for cosmetic damage before shipment Process over 1/3rd of total volume for 2014 and 2015 Responsible to inspect vehicles prior shipment and storage to reduce liability cost… Show more Receives and responds to incoming calls from customersClaim adjuster for damages on vehicles Conducts research in various databases to investigate and resolve status on shipmentValidate PCS orders are accurate Ensure vehicles are within the limitations of size for shipmentInspect vehicles for cosmetic damage before shipment Process over 1/3rd of total volume for 2014 and 2015 Responsible to inspect vehicles prior shipment and storage to reduce liability cost Input maintenance record for over 1200 vehicles Show less

United States

Manage the second largest VPC globally - West/South/Central regions operations Organize, manage, and coordinate daily operationsOptimize profit by reducing cost through continuous process improvements. Exercises cost control for labor, shipping activities, and contracts. Manage and provide leadership, coaching, guidance, training and staff development. Responsible for process claim adjustments for damages on vehicles. Assist in the resolution of escalated customer issues… Show more Manage the second largest VPC globally - West/South/Central regions operations Organize, manage, and coordinate daily operationsOptimize profit by reducing cost through continuous process improvements. Exercises cost control for labor, shipping activities, and contracts. Manage and provide leadership, coaching, guidance, training and staff development. Responsible for process claim adjustments for damages on vehicles. Assist in the resolution of escalated customer issues and concerns by either working directly with the employee or the customer Settle regional claims by either approving or decliningQuality and control to reduce cost shipment OCONUS Responsible to reconcile outstanding invoices Implemented best practices and efficient operations of the company by designing and improving business processes. Follow all standards and policies to minimized liabilities and hindrance to business processThorough knowledge of logistics, inventory and transportation management. Thorough knowledge with federal workplace safety regulations, federal transportation/shipment regulations, environmental protection regulations for hazardous waste and for multi-modal transportation, and international air shipment regulations Excellent oral and written communication, problem solving, and project management skills. Work closely with the U.S State Department when shipping vehicles to United States Embassies globally Show less

United States

Receives and responds to incoming calls from customersClaim adjuster for damages on vehicles Conducts research in various databases to investigate and resolve status on shipment Validate PCS orders are accurate Ensure vehicles are within the limitations of size for shipment Inspect vehicles for cosmetic damage before shipment Process over 1/3rd of total volume for 2014 and 2015 Responsible to inspect vehicles prior shipment and storage to reduce liability cost… Show more Receives and responds to incoming calls from customersClaim adjuster for damages on vehicles Conducts research in various databases to investigate and resolve status on shipment Validate PCS orders are accurate Ensure vehicles are within the limitations of size for shipment Inspect vehicles for cosmetic damage before shipment Process over 1/3rd of total volume for 2014 and 2015 Responsible to inspect vehicles prior shipment and storage to reduce liability cost Input maintenance record for over 1200 vehicles Show less