2014 Operator of the year.

Manage five branches with up to 120 associates. Responsible for hiring and trainingdevelopment. In charge of weekly inventory, cost profit analysis, creating andimplementing local marketing plans, and reassuring a QHC (Quality, Hospitality, Control)of 87% or higher. Received distinguished remarks on annual review in the category ofcustomer service, and commendable remarks in the categories of labor management, andinventory control for the last three years. Helped introduce the idea of Five MileMarketing to the Frickers chain.November 2004 to 2007

Manage two branches with up to 44 associates. Responsible for hiring and training of allnew employees. Running weekly analysts of day to day profit and loss. Assuring Champsprocedures meet corporate objectives. Scored above a 90% on every CER (Champs EvaluationReview

Responsible for hiring and terminating employees while obtaining cost profit objectivesand customer service goals. Received the Donatos “Blue Ribbon Customer Service Award”for 2003/2004. Employed by Donatos Corporate as a floating manager to establish theirpolicies, procedures and move branches to an expected profit level. In many instances,individual stores increased at least an 11% profit margin after my arrival. This increasewas maintained even after I moved to another branch. Managed up to 25 associates at onebranch. .

Responsible for recruiting, training and managing shift employees, daily balancing anddepositing of branch gross sales, and meeting Corporate performance objectives.