Christopher Williams Email & Phone Number

• Guided ERP system implementations for major municipalities, aligning systems with strategic goals and driving operational efficiency.• Performed business process documentation, root cause analysis, and business case development to inform decision-making and improve client operations.• Collaborated with internal and external stakeholders to provide tailored recommendations on ERP procurement, human resources, and budgeting.• Developed business process documentation, root cause analysis, and business case development to support decision-making.• Contributed research articles on fiscal management to assist municipalities in improving financial literacy.Key Skills: ERP Implementation, Business Process Documentation, Budget Analysis, SaaS Technologies, Process Mapping, Client Engagement, Business Case Development

• Managed a $12M municipal budget, aligning resources with strategic objectives and developing a COVID-19 response plan.• Led process improvements in water management services, increasing overdue account collections by 60%.• Negotiated police department union contracts, reducing overtime expenses by 15%.Key Skills: Budget Analysis, Process Improvement, Data-Driven Decision Making, Policy Implementation, Operational Efficiency.

• Oversaw a $15M municipal budget and implemented technology upgrades to improve service delivery.• Secured government grants and optimized municipal services, enhancing public safety and financial operations.Key Skills: Strategic Planning, Financial Operations, Government Relations, Business Process Design, Budget Analysis.

• Served as Executive Advisor to the President and University Board of Trustees on operations and public policy initiatives, with a focus on federal and state legislation impacting public universities.• Conducted in-depth research on legislative measures to inform decision-making processes regarding university funding and operations.• Represented the university on a strategic team to advocate for and secure an additional $3M in funding from the Illinois General Assembly during a budget crisis.

• Led the MIP Program, which involved five public universities in Illinois, as the Chief Administrator, managing a $250K appropriation to ensure the program’s successful operation and equity for underrepresented student populations.• Spearheaded reforms within the MIP Program by conducting data analysis and proposing solutions that boosted productivity and efficiency, leading to the successful implementation of these recommendations.• Organized quarterly seminars for 183 students on career development, public policy, and intergovernmental cooperation, enhancing academic rigor and workforce readiness.

Performed research, analysis, and fact-gathering assignments to provide background information in written and oral communication formats to higher level university administrators regarding legislation, budgets, and governmental initiatives on federal and state levels;Maintained cooperative relationships with officials in federal, state and local governmentagencies and public entities;Assisted with coordinating events and representing the university with a housing clinic, public forums, graduations, career placements, higher education panels and advocacy trips;Restructured and served as the primary administrator of a five-university internship program with an annual budget of $250,000.00, as appropriated by the Illinois General Assembly, which included developing data required for use in the management and direction of the program;Analyzed and evaluated proposed changes in mission, operating procedures, financial resources, and delegations of authority for the internship program;Organized and conducted monthly seminars each semester for approximately 20 students per cohort, teaching students about public policy issues and inter-governmental cooperation on the federal, state and local levels.

• Taught courses in American National Government, focusing on policy analysis, representative democracy, and the role of government in daily life.• Developed curriculum and led seminars that encouraged critical thinking and the practical application of public policy concepts.Key Skills: Legislative Consulting, Budget Analysis, Stakeholder Engagement, Financial Strategy. Policy Analysis, Public Speaking, Leadership, Curriculum Development.

Formally co-founded a full-service consulting firm dedicated to the revitalization of communities through public sector management, community empowerment and economic development;Designed a SGSR,service model that provides a strategic framework for priority-based budgeting, alternative service delivery, and organizational restructuring with community involvement to produce mission-driven outcomes within the public sector.Developed areas of expertise in team management, messaging, targeting, field plan development, coordination and civic engagement strategies;Developed an exceptional ability to perceive social, economic and political trends and a broader working knowledge of the political system and to identify the internal and external politics that impact the work of an organization;Worked as a consultant on various campaigns including: Illinois U.S. Senate, U.S. House of Representatives, judicial sub-circuit, state representative, mayoral and aldermanic races.

Master'S Degree, Business Analytics

Master'S Degree, Masters In Public Administration, Graduated Magna Cum Laude