Assist eligible individuals with disabilities to prepare for, retain, obtain and/or advance in competitive, integrated employment.Offered expert casework services, budget management, and assistance to VR Counselors in certifying eligibility, facilitating service delivery tasks, and utilizing electronic case management.Played a pivotal role in reducing casework backlog by 30% through efficient processing and documentation management.Cultivated and maintained professional relationships with providers, businesses, customers, and staff, fostering a collaborative and productive work environment.Specialized in managing Blind and Visual Impairment and Deaf and Hard of Hearing caseloads, providing tailored support and services to meet diverse client needs.

Conceptualize, develop, and execute branding and marketing strategies, logo design, visual identity, editorials, website design, and brand environments.Establish comprehensive visual identity systems and guideline, including typography, colors, illustrations, and icons.Independently manage multiple high-quality projects, ensuring timely completion.Facilitated creative direction on marketing campaigns; event promotion; print publications; websites; emails; and ensures projects are in brand compliance.Edit video footage to create a cohesive story using motion graphics and visual effects.Portfolio: www.behance.net/cwcreativemedia | YouTube: www.youtube.com/@cwcreativemedia

Managed diverse cross-functional team by providing strategic direction to strengthened team leadership and collaboration.Monitored case files and documentation to maintain compliance with the NGB policy.Led the redesign of website, resulting in a 15% increase in online traffic and conversions.Developed and executed a successful $100,000 marketing campaign resulting in a 15% increase in visibility utilizing social media, radio, and television ads.Evaluated the organization's technology use, processes, and developed needs assessment for IT infrastructure improvements.Provided desktop and technical support, troubleshooting PCs, software/hardware, scanners, etc.Developed and maintained advanced SQL queries to extract and analyze data, which streamlined operational efficiency and enhanced decision-making processes.

Met with candidates to discuss admissions processes, and distributed marketing materials.Managed applicant tracking systems, created and distributed recruiting marketing materials.Established a positive program brand image through community events and engagement with school counselors resulting a 20% increase in applicant pool.Represented the program at state and national events.