Dedicated Data Inventory & Asset Manager with five years of experience at Microsoft, leading a diverse team of up to 11 technicians to achieve operational excellence. Proven ability to lead teams, drive operational efficiency, and enhance productivity through effective project management and strategic planning.Passionate about technology and continuous growth, I thrive on new challenges and seek innovative ways to apply my skills. Expertise in conducting thorough audits, analyzing data, and identifying discrepancies to enhance inventory management processes.I’m eager to connect with fellow professionals and explore collaborative opportunities that drive success!
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Data Inventory & Asset ManagerMicrosoft Jun 2021 - Nov 2022• Led a team of 11 technicians with diverse skill levels, focusing on team growth and efficiency through strategic hiring and comprehensive onboarding processes.• Implemented performance management processes that increased productivity and revenue while collaborating with Human Resources and senior leadership to enhance employee satisfaction and retention.• Developed and conducted safety training for data center teams, including third-party partners, fostering a culture of safety and collaboration. -
Data Inventory And Asset Lead Gov DatacenterMicrosoft Jul 2020 - Jun 2021Chandler, Arizona, United States• Managed the implementation of warranty changes and material handling improvements, achieving key business results while enhancing team performance.• Represented the Phoenix site in regional meetings, providing project updates and liaising with management on government data center initiatives.• Played a critical role in achieving over 98% SLA for the Data Inventory & Asset Team through effective process creation and team structure development.
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Senior Datacenter Inventory & Asset Technician Gov DatacenterMicrosoft Mar 2018 - Jul 2020Chandler, Arizona, United States• Developed monthly reports that improved team satisfaction by 80% through effective workload distribution and performance monitoring.• Collaborated with internal teams and external vendors to support the Microsoft Edge Data Center initiatives, ensuring successful project delivery.• Led inventory management efforts, training and mentoring team members while resolving issues for daily operations.
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Datacenter Inventory And Asset Technician 2Microsoft May 2017 - Mar 2018Boydton, Virginia, United States• Coordinated shipping and receiving operations in a Class A data center, supporting IT and Critical Environment teams.• Managed RMAs and PO processes to facilitate maintenance and deployment of physical infrastructures.• Created training materials and service email scripts that streamlined internal communications completion.
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Logistics Team MemberAtos Feb 2015 - May 2017Boydton, Virginia, United States• Assisted in complex logistics operations for equipment and resources within a dynamic, fast-paced environment.• Developed service email scripts and training manuals that enhanced communication efficiency across teams.
Christopher Wills Education Details
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Computer Engineering
Frequently Asked Questions about Christopher Wills
What is Christopher Wills's role at the current company?
Christopher Wills's current role is Data Inventory & Asset Manager Phoenix10/70/80 at Microsoft.
What schools did Christopher Wills attend?
Christopher Wills attended Virginia State University.
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