• Investigate potential violations of the provisions of the DGA collective bargaining agreements.• Answer questions from members, agents, attorneys, and company representatives in an accurate and timely manner• Independently organize and manage a workload.• Research and analyze various agreements, including but not limited to member contracts, assumption agreements, and distribution agreements.• Analyze and report on claims to the DGA Legal Department.

Investigates, evaluates, negotiates, and concludes claims including verification of coverage, legal liability, and extent of damage to property, which may require contact by telephone, correspondence or in person.Examines claims submitted by insureds and/or third parties, or such claims assigned from other claim units, for additional or specialized investigation as necessary for claim resolution.Handles assigned claims and tasks, including claims which may involve large loss, multiple contacts, complex coverage issues and multiple site inspections.Performs in-person or virtual inspections with customers to resolve claims.Prepares and/or reviews property estimates and contents estimates in loss settlements. Uses various electronic resources for claim handling.Works in partnership with and provides instruction to claim associates.

- Managing a team of 10 to 15 case managers to meet weekly pay file requirements to reach the client deliverable of 8,000 households and/or $100M.- Providing technical assistance and troubleshooting support to case managers handling COVID-19 rental assistance applications within the Neighborly and Power BI systems.- Ensuring adherence to program requirements, varying from requirements associated with response timeliness to ensuring compliance and eligibility requirements.- Communicating with program management to ensure team scheduling and availability, as appropriate.- Ensuring information is appropriately collected to support required reporting to both the client and federal funding agencies.

- Facilitate the execution of elevated client experience.- Ensure the team are brand ambassadors by giving monthly coaching.- Drive the team to continuously grow their knowledge of products and services available in order to positively promote the brand.- Support the leadership team in positively addressing the performance management of individuals.- Maintain a client book to follow up and offer personalized services.- Deliver the model store standard, demonstrating an understanding of the visual expectation through trend execution and product placement.- Ensure that the product is always available for the client.- Assist with weekly meetings, floor restructurings, and store shipments.- Demonstrate control over the business area.- Provide the team with direction and support the development of individuals.- Drive sales to meet weekly budgets.

-Talent booking agent and artist liaison.-Act as the point of contact between the executive and internal/external clients.-Management of existing and new client relationships. -Maintains and updates client database, responds to client inquiries for coaching and works as a liaison between clients and other entertainment representatives.-Uphold a strict level of confidentiality.-Maintain activity log, arrange meetings and appointments and provide reminders.-Source potential clients through online channels (e.g. social platforms and professional networks)-Studio booking for clients and provide styling for artists.-Meet with clients to discuss goals and develop strategies for music career success. -Provide creative direction and pair artists with production teams.-Management of social media presence on Facebook, Instagram and Twitter.

-Performed daily day to day email correspondence, talent submissions, and management of client schedules. -Maintained and updated client database, responded to talent inquiries and worked as a liaison between talent and entertainment representatives.-Performed essential administrative support duties by providing scripts, preparing breakdowns, handling paperwork and agreements and communicating with artists.-Prepared documents, such as contracts, statements of work, budgets, non-disclosure agreements and production packets for clients.-Kept up-to-date on industry trends-Helped to organize talent's schedule and plan appointments.

-Worked with artists and handled a notable archive of multi-platinum records. -Led a team of 5 to create and execute marketing campaigns.-Management of social media presence on Facebook, Instagram and Twitter. -Wrote media alerts and developed 2 social media campaigns to promote recording studio services.-Booked studios, formed creative ideas, created music and entertainment articles.

- Responsible for the account management and basic technical knowledge of workers' compensation claims. - Interface with underwriting, loss control, case management, and clients in controlling costs and loss ratios. - Responsible for a pending inventory of lost time files in multiple jurisdictional areas.- Ability to manage multiple priorities and coordinate tasks. - Good oral and written communication skills. - Creative in resolving problems. - Ability to understand insurance terminology.

Qualified Insurance Sales Representative licensed to sell Property & Casualty and/or Life and Financial Products.

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