Christopher Youngblood Email and Phone Number

• Managed IT hardware and software projects through the SDLC• Briefed project stakeholders on product compliance/compatibility issues and project status• Generated and maintained Project Plans, Schedules, SOPs, Security and other project related documentation • Interfaced with stakeholders, business team and technical personnel from project planning through completion• Met with 3rd party vendors to discuss product capabilities and compliance issues within the SEC environment• Effectively communicated project status to business lead during weekly meetings

• Developed performance based training materials using ISD principles and ADDIE methodology• Delivered classroom and web-based training to Joint Combat Command Center personnel• Prepared transition team to support the Defense Visual Information branch of Defense Media Activity• Delivered in-depth DVI mission briefings and training sessions to incoming project leadership• Developed training courseware and action plans for DoD training services contracts• Led training support and project coordination for multiple projects

• Utilized Agile model and led daily Scrum meetings to properly pace projects• Engaged with client to define and identify project goals; plan sprints and remove roadblocks• Met with leadership to discuss organizational goals and plans for future development needs• Monitored and reported task milestones and updated sprint backlog as needed• Delivered routine training sessions to the Secretary of Defense’s personal photographers in use of the DoD’s digital asset management system• Led classroom and web based training for the DoD Visual Information community • Developed performance based training materials utilizing ISD principles and ADDIE methodology• Delivered classroom and web-based training to Joint Combat Command Center personnel• Evaluated course feedback and testing results; updated course-ware accordingly• Provided Customer Service support for DoD personnel and non-military customers• Managed Quality Control testing for all newly developed or modified code and functionality o Completed internal QC testing and facilitated User Acceptance testing during website and application upgrades• Engaged with client to ensure goals are clearly defined and all identifiable project roadblocks were mitigated or removed• Utilized Agile model and daily Scrum meetings to properly pace projects• Met with leadership to discuss organizational goals and plans for future development needs• Monitored and reported task milestones and targets

• Led COTS and custom applications training for Customs and Border Protection (CBP) officers • Developed a custom self-paced CBT for Homeland Security personnel tasked with managing security clearances utilizing ADDIE methodology• Ensured CBT development complied with Section 508 standards for captioning; text only versions of all pertinent areas and web interface was compliant with text to speech readers

• Developed and delivered courses for Army & DoD personnel on Public Key Infrastructure, Common Access Cards and Information Assurance• Conducted assessments of the required training based on learners needs and outlined requirements , utilizing the Instructional System Design (ISD) process • Led Common Access Card implementation beta-testing • Delivered live instructor led webinars through multiple platforms • Conducted standup classroom instruction• Developed WBT/CBT/E-learning courses using Brainshark o Utilized a variety of audio/video applications in online course production• Designed quizzes, surveys and certificates to accompany all online courses• Conducted continuous review of student feedback and updated course-ware as needed, to effectively meet students educational and performance needs