Christopher Drummond Email & Phone Number

Greater Toronto Area, Canada

Utilizing market research and industry insights to identify potential clients and business opportunities. Developing and implementing strategic plans to expand our customer base and penetrate new markets. Also, proactively reaching out to prospects, conducting engaging presentations, and negotiating contracts to secure new business partnerships.Serving as.

Mississauga, Ontario, Canada

• Project Management over store redesign
• Hired new staff to realign culture and energy to drive sales
• Increased B2B traffic
• Increased B2C traffic
• Resolved multiple inventory issues
• Increased wholesale sales through networking

Milton, Ontario, Canada

I design and control the sound levels and outputs in live theatre productions at a variety of venues. Recent productions include A Streetcar Named Desire, Young Theatre Fundraiser, The Riverboat, A Christmas Carol, The Solitudes (2020), and Black History Month Celebration (2020).

Mississauga, ON, Canada

• Leading in advanced innovative audio, video and event-based solutions company.I led operational deliverables, including staff hiring, IT implementations, software development, job costing, and project management for.
• Creating a high-functioning internal ecosystem through employee engagement and the implementation of the process development that I designed.
• Leading the ‘Work From Anywhere’ project, which involved implementing new digital phone systems, developing virtual server and SharePoint storage systems, and implementing Office 365 solutions.
• Developing new processes to add repair process as a profit center and designed new workflow to give line of sight to sales pipeline.
• Boosting employee engagement by initiating one-on-one meetings to gauge performance, discuss personal and professional objectives, and grant ownership of process improvement ideas, which was a successful strategy.
• Setting up and implementing SharePoint architecture to improve organization and searchability of essential files.

Mississauga, Ontario

• I managed technical operations and facilities for 87,600-sq.-ft. non-for-profit organization, as well as volunteers, event production, set design, set builds, and maintenance. I also performed staffing, scheduling.
• Coordinating staff members and 60+ volunteers, ensuring exceptional condition of all facilities to host 2,500+ people during services and an additional 1,500 throughout the week for scheduled programs.
• Being solely responsible for all technical upgrades, including a $500,000 building project that required numerous vendors, trades, and volunteers.

Mississauga, Ontario, Canada

I maintained strong relationships with 26,000 vendors across Canada and conducted operational process improvement and management. Also, I negotiated with vendors across multiple plains for resolutions to issues internal and external related to services deliverables, job costing, and payments.Worked with the US team for the enhancement of the GE brand.

Mississauga, Ontario, Canada

I assembled a department of 12 staff members which ordered fleet vehicles totaling $22 million annually. I continuously conducted departmental and procedure development and served as the main contact for vendor-related service issues and provided resolutions. Within the first 60 days, I reduced multiple errors costing the business more than $1 million per.

Mississauga, Ontario, Canada

I captured productivity and service results from the customer service team matrix, including 27 direct reports. Furthermore, I was an escalation and resolution person for our external and internal clients. Engaged and led my teams for multiple process improvements.I also performed HR functions including recruiting, performance-based management, mentoring.

Mississauga, Ontario, Canada

I purchased client fleet vehicles and assisted in the management of our client's fleets. I also sold and serviced fleet vehicles and initiated process improvements. My client portfolio included TD Bank, Schneider Electric, and Hoffman-La Roche.

Greater Toronto Area Metropolitan Area

I was responsible for the sales and development of the rental business. I served as the franchise trainer and operational leader for new business locations. I also coordinated with and advised management and ensured all new business requirements were met for the launch.

Greater Toronto Area Metropolitan Area

I managed the sales and business development of the high-end car rental company. I provided solutions for corporate and retail customers (B2B). I also launched new offices across the greater Toronto area, including facilities research and business development.

Education record

Education record

Activities and Societies: 4 Credits