• Developed websites for small and medium sized businesses using traditional CMS, HTML5, XHTML, CSS3, XML, Flash and Actionscript technologies. • Created and implemented Search Engine Optimization campaigns. • Created and implemented Adwords campaigns for Google, Bing, Facebook and Twitter. • Created and managed social media marketing campaigns.• Provided remote IT support to companies located in Ohio, California and Illinois.• Contracted by medical… Show more • Developed websites for small and medium sized businesses using traditional CMS, HTML5, XHTML, CSS3, XML, Flash and Actionscript technologies. • Created and implemented Search Engine Optimization campaigns. • Created and implemented Adwords campaigns for Google, Bing, Facebook and Twitter. • Created and managed social media marketing campaigns.• Provided remote IT support to companies located in Ohio, California and Illinois.• Contracted by medical transcription company to provide development support to company’s help desk trouble ticketing system.• Contracted by VOIP Company in Columbus, Ohio to provide development work and guidance on new customer relations management system deployed company-wide. • Modified and recreated user interfaces for multiple customer types and view sets.• Teamed with database administrators to review and optimize data input, output, queries and reporting to increase speed of system and accuracy of processing.• Worked hand in hand with the help desk management teams to create efficient automatic processes designed to enhance customer notification, help desk alerting system and the adherence of service level agreements.• Developed primary usage documentation of Goldmine for VOIP company users.• Developed, managed and maintained data for both applications the following tools: MS SQL, ASP, CSS, HTML. Show less

The new book, entitled CAUSE & EFFECT: TURBO, highlights many of the events that were going on within Judas Priest at the time, as well as many of Akin’s own personal recollections from that period in his life in 1986. In the end, TURBO is an album that has never changed the minds of hardcore fans, but brought in a new group of fans that stayed with them through their most recent works today. When trying to define the album and where it fits in Judas Priest’s history, KK Downing simplifies just… Show more The new book, entitled CAUSE & EFFECT: TURBO, highlights many of the events that were going on within Judas Priest at the time, as well as many of Akin’s own personal recollections from that period in his life in 1986. In the end, TURBO is an album that has never changed the minds of hardcore fans, but brought in a new group of fans that stayed with them through their most recent works today. When trying to define the album and where it fits in Judas Priest’s history, KK Downing simplifies just where it sits. He explains, “Each album is an important part of me at that point in our particular lives and career.” Show less

CAUSE & EFFECT: MOTLEY CRUE profiles the 1994 release from Motley Crue, the lone release that featured singer John Corabi on vocals. In this book, learn about how this release changed the band's fan base, their relationship with media, as well as hearing some of Chris's own stories about how this release affected him.

CALL ME CHRIS: A TALE OF HEALING, RECOVERY, SELFISHNESS AND RESOLVE is the latest book from Chris Akin. Much like his previous work LITTLE VICTORIES, Chris Akin does not shy away from the painful, embarrassing moments of his life. In his latest release, Akin shares his real life experiences as he worked through every aspect of being burned nearly to death. Full of the goriest details and yet told with surprising clarity and emotion, Akin shares all that is involved going through the… Show more CALL ME CHRIS: A TALE OF HEALING, RECOVERY, SELFISHNESS AND RESOLVE is the latest book from Chris Akin. Much like his previous work LITTLE VICTORIES, Chris Akin does not shy away from the painful, embarrassing moments of his life. In his latest release, Akin shares his real life experiences as he worked through every aspect of being burned nearly to death. Full of the goriest details and yet told with surprising clarity and emotion, Akin shares all that is involved going through the life-changing experience of being severely burned. This includes accepting deformity, the mental anguish and horror that comes with acceptance, the effects on family and the risks he took while pushing himself to recover. Never one to try to paint himself in a good light, Akin shares the ugliness he exhibited toward family and friends during this time, the selfishness he showcased, and his theory on why he needed to be far from friendly in order to obtain his ultimate goal, which was to return to a “normal” lifestyle. With all it’s blood, pain and suffering combined with determination, drive and razor sharp focus, CALL ME CHRIS showcases just how Chris Akin not only regained normality, but far surpassed anyone’s expectations of what his life would become.For more information or to purchase CALL ME CHRIS, visit www.chrisakinbooks.com. Show less

The Pennsylvania Coin Operated Hall of Fame and Museum is a museum celebrating the history of the electronic video game and pinball machine industry. At the museum, patrons will be able to see the evolution of coin operated gaming from the 1930s to present day. They will learn how all the machinery works, and will have the opportunity to try over 300 games from all points in gaming history. As Vice President of Operations, my duties include:- Fundraising and Procurement-… Show more The Pennsylvania Coin Operated Hall of Fame and Museum is a museum celebrating the history of the electronic video game and pinball machine industry. At the museum, patrons will be able to see the evolution of coin operated gaming from the 1930s to present day. They will learn how all the machinery works, and will have the opportunity to try over 300 games from all points in gaming history. As Vice President of Operations, my duties include:- Fundraising and Procurement- Project Management of the building modifications- Hiring / Termination of staff as appropriate- Corporate Sponsorship Opportunities- Marketing- Scheduling / Project Management as needed. Show less

“Pride you took / Pride you feel / Pride that you felt when you’d kneel / Not the word / Not the love / Not what you thought from above / It feeds / It grows / It clouds all that you will know / Deceit / Deceive / Decide just what you believe” – Metallica – “The God That Failed"CAUSE/EFFECT: METALLICA is a look at the album METALLICA (commonly referred to as "The Black Album" by heavy metal critic and co-host of THE CLASSIC METAL SHOW radio program, Chris Akin. In the book, Mr. Akin… Show more “Pride you took / Pride you feel / Pride that you felt when you’d kneel / Not the word / Not the love / Not what you thought from above / It feeds / It grows / It clouds all that you will know / Deceit / Deceive / Decide just what you believe” – Metallica – “The God That Failed"CAUSE/EFFECT: METALLICA is a look at the album METALLICA (commonly referred to as "The Black Album" by heavy metal critic and co-host of THE CLASSIC METAL SHOW radio program, Chris Akin. In the book, Mr. Akin remembers back to the leadup and eventual release of METALLICA, including stories of how the release effected him as a person, the line in the sand it drew between old school and new school Metallica fans, and how the release singlehandedly changed the way commerical rock radio stations were programmed.“I’m your dream, make you real / I’m your eyes when you must steal / I’m your pain when you can’t feel / Sad but true / I’m your dream, mind astray / I’m your eyes while you’re away / I’m your pain while you repay / You know it’s sad but true” – Metallica, “Sad But True”Paperback - http://bit.ly/metbookcaDigital - http://bit.ly/cametbookWebsite - http://www.chrisakinbooks.com Show less

“Feel like your gonna die / But you don’t / You think that the world will stop / But it won’t / And it’s the darndest thing I know / The sun comes up / It’s another day / And your heart still beats / And you’ll say, “Hey, I’m still breathing” / Take it from me / These little victories / Are all a heart needs”–Blue Sky Riders, “Little Victories”These words above are far more than simple song lyrics to author Chris Akin. They stand as the lyrical map to a time in his life when he… Show more “Feel like your gonna die / But you don’t / You think that the world will stop / But it won’t / And it’s the darndest thing I know / The sun comes up / It’s another day / And your heart still beats / And you’ll say, “Hey, I’m still breathing” / Take it from me / These little victories / Are all a heart needs”–Blue Sky Riders, “Little Victories”These words above are far more than simple song lyrics to author Chris Akin. They stand as the lyrical map to a time in his life when he needed every positive bit of motivation to make it from minute to minute, day to day and onward to a new way of living.People that know Chris Akin publicly are aware of him for being a no-nonsense type of person who seemingly has no sense of personal feelings other than anger and rage. As a respected hard rock and heavy metal critic in both print and online mediums, Chris has long been known for crucifying bands and releases for doing anything which he feels is substandard. On radio, Chris Akin has seemingly no remorse for anything he says or does. His willingness to attack has become not only notorious, but the signature element of his public life which has seen him gain great attention over the last 15 years.Like anyone else though, there’s a personal side to Chris Akin – one that has rarely been exhibited publicly, and one that will almost certainly surprise people that have followed his career in the public forum.LITTLE VICTORIES: A TALE OF DIVORCE, DEBAUCHERY AND FINDING HAPPINESS is a real time outline of a time in this seemingly invincible person’s life where all the bluster of his public persona is stripped away in the wake of the traumatic events that took over his life. Starting with his divorce from his wife of 23 years and combined with the death of his father who he had just rekindled a relationship with after a 12 year feud, LITTLE VICTORIES outlines the day to day struggles of an emotional transformation.www.chrisakinbooks.com Show less

The Classic Metal Show is a weekly radio show based out of the Chicago area. The show features the best new hard rock and heavy metal music as well as featuring all the classic era heavy metal music from the '80s. The show airs Saturdays from 9pm-3am EST. At The Classic Metal Show, I was an on air host, website designer and maintainer, guest booker, event coordinator and news/social media developer and maintainer.

Pitriff is a hard rock and heavy metal music news website. This website features daily updates of music news, cd reviews, and the ability to purchase hard rock and heavy metal releases that are targeted to their stories via Amazon and ITunes. Premium concert ticket purchasing is also available at Pitriff.

Akin Merchants is a credit card processing company located in Walnut Creek, California. It is a division of Akin IT Services, LLC. Akin Merchants was launched in February of 2011.

Develop the day to day workflow schematics of the Integral Merchants Group. Install and develop workflow automation to better track and facilitate customers' needs. Development, implementation and maintenance of corporate website. Sales Development. Management of the sales staff.

• Installed and developed HEAT and Goldmine systems for over 5000 contracted companies throughout the United States.• Implemented remote access for Goldmine users by installing synchronization services, opening and redirecting router ports, and creating customized installation files to regulate the data flow between the server and the remote computer.• Worked with customers to streamline their business logic and processes with HEAT and Goldmine; automating wherever… Show more • Installed and developed HEAT and Goldmine systems for over 5000 contracted companies throughout the United States.• Implemented remote access for Goldmine users by installing synchronization services, opening and redirecting router ports, and creating customized installation files to regulate the data flow between the server and the remote computer.• Worked with customers to streamline their business logic and processes with HEAT and Goldmine; automating wherever possible.• Upgraded system databases from Microsoft Access, dBase and SQL 2000 to SQL 2005.• Developed reports and add-on dashboards for Goldmine with Microsoft SQL Server Reporting Services.• Designed and developed customized reports utilizing Crystal Reports 9 and 10, Stonefield Query, SQL Server Reporting Services and MasterMine.• Managed SQL Server databases with SQL Server Management Studio, creating queries, managing and mapping DTS jobs, and creating appropriate SQL views. Show less

• Primary administrator for HEAT (Trouble Ticketing) and Goldmine (CRM) applications. • Developed, managed and maintained data for both applications utilizing MS SQL. • With HEAT, developed multiple external internet trouble ticketing portals for customers, as well as an internal ticketing system for office staff to report and track technical issues. • Created, modified and maintained HEAT portal web pages used by customers to report ticketing issues… Show more • Primary administrator for HEAT (Trouble Ticketing) and Goldmine (CRM) applications. • Developed, managed and maintained data for both applications utilizing MS SQL. • With HEAT, developed multiple external internet trouble ticketing portals for customers, as well as an internal ticketing system for office staff to report and track technical issues. • Created, modified and maintained HEAT portal web pages used by customers to report ticketing issues remotely.• Developed and tested multiple customer screen sets which were specifically designed to meet the individual needs and imaging of each client. • Wrote advanced level Heat Business Rules to perform notification functionality, customer updates, tracking of SLA time agreements and general business/customer functionality. • With Goldmine, responsible for the rollout, development and security administration of a 12 person sales force's use of the CRM. Show less

• Developed sales process with corporate sales director.• Installed, managed and maintained Goldmine CRM system for sales staff.

• Acted as Help Desk Manager of an 1200 user internal computer support helpdesk. • Managed a 4 person internal team, and 16 member outsourced Helpdesk in the daily operations of a technical helpdesk. • Developed automated and manual reports using Crystal Reports and Stonefield Query software designed to regularly update management on the ongoing status of the customer support provided to our customers.• Responsible for interviewing of potential new help desk personnel,… Show more • Acted as Help Desk Manager of an 1200 user internal computer support helpdesk. • Managed a 4 person internal team, and 16 member outsourced Helpdesk in the daily operations of a technical helpdesk. • Developed automated and manual reports using Crystal Reports and Stonefield Query software designed to regularly update management on the ongoing status of the customer support provided to our customers.• Responsible for interviewing of potential new help desk personnel, recommending the hiring or passing on personnel to Human Resources department.• Developed training program for newly hired technical analysts, and tested new hires on training before placing them onto the floor to support customers.• Set up and provided primary maintenance for NT, Lotus Notes, and Novell security accounts. • Act as first level support for all hardware, software and network related issues. Worked with varied Windows, Linux, Apple and mainframe platforms. Show less

• Acted as the graphic artist and web designer for a bi-weekly print publication called MUSIC’S BOTTOM LINE. • Responsible for all layout of the print version of the magazine, utilizing tools such as Adobe Photoshop, Quark Express, Adobe Pagemaker and Adobe Illustrator.• Designed all advertising for vendors, and worked with vendors to ensure that all print advertising met with their needs as well as the specifications of the printing company. • Developed and maintained… Show more • Acted as the graphic artist and web designer for a bi-weekly print publication called MUSIC’S BOTTOM LINE. • Responsible for all layout of the print version of the magazine, utilizing tools such as Adobe Photoshop, Quark Express, Adobe Pagemaker and Adobe Illustrator.• Designed all advertising for vendors, and worked with vendors to ensure that all print advertising met with their needs as well as the specifications of the printing company. • Developed and maintained company website with use of PHP, PHP-Nuke, HTML, DHTML and Flash (with ActionScript). Show less

• Duties for help desk support included 1st level caller support, advanced resolution skills with Microsoft Word, Corel Wordperfect, Visio, Microsoft Excel, DocsOpen, Deltaview, Legal Mac Pac, Comparewrite, Windows 95, 98 and NT, and various customized software applications. • Trusted to single-handedly provide overnight help desk support for a worldwide help desk, acting as the sole help desk associate on duty for 24 hours per week.• Worked as a team member on an international… Show more • Duties for help desk support included 1st level caller support, advanced resolution skills with Microsoft Word, Corel Wordperfect, Visio, Microsoft Excel, DocsOpen, Deltaview, Legal Mac Pac, Comparewrite, Windows 95, 98 and NT, and various customized software applications. • Trusted to single-handedly provide overnight help desk support for a worldwide help desk, acting as the sole help desk associate on duty for 24 hours per week.• Worked as a team member on an international computer help desk for one of the world's largest law firms. • Responsibilities included 1st level support of general PC, LAN/WAN and software related problems. • Maintained an 85% first call resolution rate within position. Consistently challenged with complex problems and short deadlines. Show less

• Duties for help desk support included 1st level caller support, advanced resolution skills with Microsoft Word, Corel Wordperfect, Visio, Microsoft Excel, DocsOpen, Deltaview, Legal Mac Pac, Comparewrite, Windows 95, 98 and NT, and various customized software applications. • Trusted to single-handedly provide overnight help desk support for a worldwide help desk, acting as the sole help desk associate on duty for 24 hours per week.• Worked as a team member on an international… Show more • Duties for help desk support included 1st level caller support, advanced resolution skills with Microsoft Word, Corel Wordperfect, Visio, Microsoft Excel, DocsOpen, Deltaview, Legal Mac Pac, Comparewrite, Windows 95, 98 and NT, and various customized software applications. • Trusted to single-handedly provide overnight help desk support for a worldwide help desk, acting as the sole help desk associate on duty for 24 hours per week.• Worked as a team member on an international computer help desk for one of the world's largest law firms. • Responsibilities included 1st level support of general PC, LAN/WAN and software related problems. • Maintained an 85% first call resolution rate within position. Consistently challenged with complex problems and short deadlines. Show less

• Worked on a high volume computer help desk providing first and second level support for a major automobile parts corporation. • Responsible for providing hardware and software support for computer users. • Provided support on the following applications and systems: Microsoft Word, Excel, AS400, Oracle, Peregrine, network (LAN and WAN), communications software, and various customized applications. • Consistently exceeded call volume of all associates in the… Show more • Worked on a high volume computer help desk providing first and second level support for a major automobile parts corporation. • Responsible for providing hardware and software support for computer users. • Provided support on the following applications and systems: Microsoft Word, Excel, AS400, Oracle, Peregrine, network (LAN and WAN), communications software, and various customized applications. • Consistently exceeded call volume of all associates in the department. • Trusted to act as sole analyst on duty 10 hours per week for a 24/7, global help desk. Show less

• Managed the day to day operations of a 4 person administrative office for a military schools organization. • Created and instilled processes for end of course award and orders preparation; ensuring that certificates and military orders were prepared and ready to present within a 4-hour deadline. • Trained subordinates on all operations of the administrative office. • Ensured subordinates were prepared for promotions, and recommended for promotion accordingly.