Christopher Daniel Email & Phone Number

• Successfully led a $2M project with standing Agile team, responsible for development and testing of critical policy administration tools.
• Implemented SAFe methodologies and conducted Agile ceremonies such as Daily Stand-Ups, Sprint Reviews, Retrospectives, and PI Planning, fostering a culture of continuous improvement.
• Spearheaded the implementation of advanced Agile methodologies, including SAFe (Scaled Agile Framework), significantly enhancing cross-team collaboration and alignment.
• Championed an Agile transformation, achieving a 30% increase in team velocity.
• Led the transition to a new JIRA instance, reducing errors by 25% and enhancing workflow efficiency.
• Coached team on process improvement, such as peer-review practices, resulting in 27% increase in stakeholder satisfaction.

• Oversaw $750K Policy Management program managing company-wide billing and premium booking system
• Tasked with leading remote operations during COVID-19, resulting in an award-winning presentation and the receipt of a company-wide award.
• Engineered two operational efficiency systems boosting efficiency by 35%.
• Collaborated on Development team-led UAT and Quality Assurance Testing, cutting compliance errors by 25%.
• Orchestrated a new system elevating booked policies by 50%+ and reducing turnaround time by 30%.
• Directed the successful execution of multiple insurance projects, including policy administration system upgrades and claims processing improvements.

Warren, New Jersey, United States

• Supported Agile teams by managing UAT and QA testing, identifying performance bottlenecks and ensuring smooth delivery of projects.
• Reduced system downtime by 30% and enhanced project delivery efficiency by coordinating with IT teams to resolve blockers.
• Helped Agile teams meet project goals by introducing metrics that improved workflow efficiency and transparency.

Princeton, New Jersey, United States

• Led the implementation of financial systems, improving data accuracy and enhancing reporting processes through automation and system optimization.
• Collaborated with key stakeholders to gather business requirements and develop actionable project plans, improving workflow efficiency across departments.
• Reduced processing times by 15% through the automation of key workflows, enabling quicker financial reporting and improving operational efficiency.
• Managed system upgrades and technical configurations, ensuring that changes aligned with both business and operational goals while minimizing downtime.

New Jersey, United States

• Processed and verified billing data for clinical trials, ensuring timely submission of invoices and improving overall financial tracking.
• Reconciled billing discrepancies with internal stakeholders and clients, improving financial reporting and increasing client satisfaction through accurate and timely invoicing.
• Developed detailed billing reports and financial analyses, providing insights into project costs, budgets, and revenue forecasting for internal teams and clients.
• Contributed to system enhancements, improving billing accuracy and reducing errors through the implementation of automated processes.

Bachelor Of Science (Bs), Finance

Study Abroad, Business Language And Culture Program