Chris Bernstein Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

• Establish a vision and mission for the Product, Distribution and Strategic Initiatives (PDSI) Team, the Office of Consumer Education’s newest section, and implement this vision in a continuously changing environment.
• Position PDSI for future success by identifying new opportunities; build PDSI by developing and enhancing some of the Bureau’s most widely used consumer education tools including Ask CFPB and the Bureau’s COVID-19.
• Lead outreach and engagement for CFPB’s housing insecurity campaign, supervise the development and improvement of the campaign’s “Housing Portal,” the federal government’s one-stop, go-to resource, for up-to-date.
• Support executive discussions about improving the processes PDSI co-manages with CFPB’s Office of Public Affairs and Design and Development Team. Coordinate the strategic direction of a working group tasked with.

Washington, District Of Columbia, United States

• Built strategic relationships and collaborated across organizational boundaries to advance positive behavior change for consumer savings.
• Identified the internal and external politics that impact the work of the Start Small, Save Up campaign. Perceived organizational and political reality and acted accordingly to dissolve this “Director’s Priority”.

Washington D.C. Metro Area

• Management & Communications
• Serve as spokesman for the Agency on issues related to food safety & product recalls to the media, public interested groups, & national organizations.
• Draft, clear & distribute mission-critical information in plain language in various forms, including: press releases, talking points, blogs, social media, web pages, speeches, audio & video products, educational.
• Plan & direct communications strategies to inform & educate the general public about food safety programs, activities & services. These strategies use Public Service Advertising (television, radio, print, out-of-home.
• Revitalize social media efforts through the establishment of governance, strategic communications plans, calendars & non-traditional outreach.Business Accomplishments
• Lead the development, testing, launch & maintenance of the USDA’s FoodKeeper application; downloaded by 140,000+ users & reported on by 300+ media outlets.

Washington D.C. Metro Area

• Campaign manager for the ‘Food Safe Families Campaign, a multi-platform Public Service Advertising campaign operated in coordination with federal partners at the Food and Drug Administration and the Center for Disease.
• Assisted the Director of Food Safety Education with budget, staffing, assignments and other human resource management and resource management activities.
• Developed a Hispanic Outreach Team to foster a more cooperative relationship with the Hispanic community making sure that both food safety information and recalls data is available to this hard to reach population.
• Increased the effectiveness of the Food Safety Discovery Zone tour by strategically picking events, implementing innovative activities on the field and, for the first time, sending press releases and reaching social.

Washington D.C. Metro Area

• Apply strategic communications through digital channels in order to effectively create, strengthen and preserve opinion favorable to attain Departmental goals.
• Author and distribute mission critical public health information in plain language, using a range of communications tools; including social media, web pages, media events, interviews, blogs, audio/video, educational.
• Designated lead for the implementation and reporting of activities in support of the White House’s Open Government Initiative and Digital Government Strategy. In this role, liaison to the White House and OMB to support.
• Site Manager for HHS.gov and the blog HHS.gov/DigitalStrategy, which promotes open data, mobile access, shared information technology services and innovation.
• Analyze current use and trends in digital media relevant to the department's mission to identify and propose opportunities to enhance communications activities.
• HHS’s primary Mobility specialist responsible for mobile web and applications. Established a mobile development program to create secure, device-agnostic mobile applications. This program streamlines app creation.

Washington D.C. Metro Area

• Worked collaboratively with Ready Campaign Director to create a comprehensive communications program to maximize public understanding of emergency preparedness and FEMA’s mission.
• Directed the research, development and distribution of Public Service Advertising (television, radio, print, out-of-home, Internet) on complex topics by the Ad Council.
• Program Manager for website Ready.gov. Oversaw development and management of content, design, and usability of digital products. Led complete web redesign conducted in coordination with Enterprise Level public web.
• Analyzed technical information and translate it into language appropriate for the intended audience.
• Redeveloped FEMA’s communications capabilities with the selection, acquisition, and implementation of new digital channels for stakeholder outreach.
• Led social media for the Ready Campaign to communicate to new audiences about agency programs, actions and accomplishments.

Washington, DC And Baghdad, Iraq

• Developed crisis communications protocols for both combat and non-combat situations which require flexibility to meet realigning priorities.
• Identified media threats and opportunities, provided strategic recommendations for outreach.
• Public affairs assistance, including preparation for press conferences and other media events.
• Website development and management (design, strategy, content generation, maintenance & updating) for three Army/DOD web portals.
• Managed audience research and usability studies for improvements of all web properties.
• Draft Standard Operating Procedures (SOPs), guidelines, and policy papers on daily functions & new initiatives in defense/homeland security.

Washington D.C. Metro Area

• Prepared daily/weekly/monthly reports summarizing situations in conflict areas.
• Monitored feeds from news services, and prepared research and analysis on military capabilities, trans-organized crime and counter-narcotics.
• Categorized news wire stories, identified important stories for Clients, indicating significance.

• Assisted Floor Directors and Control Room Teams in news production process
• Worked closely with correspondents, producers on research and story pitching
• Provided support in all aspects of political newsgathering, show production, research for "The Situation Room" and the network's overall political coverage

• Advised Staff in the drafting of speeches and constituent letters on several current issues including transportation, energy and foreign relations
• Assisted Press Secretary with information requests & supported news clip operations
• Provided analysis on new legislation and emerging trends