Christopher Brannon Email & Phone Number

Shreveport, La, Us

Shreveport, Louisiana

I assist clients in making positive and impactful career choices by utilizing a variety of personality assessments, skills inventory management systems, and confidence building through guidance and encouragement. In addition to providing detailed resume and cover letter evaluations, I expose clients to successful interviewing techniques by performing mock interviews. I also teach vital public speaking and presentation skills to clients who struggle with expressing thoughts and ideas in a professional manner or to clients who wish to fine tune their already existing abilities. In order to be successful in today's job market, you must acknowledge those specific skills employers seek and require of their candidates. My clients are taught specific techniques proven to increase job offers from potential employers.. I offer personalized sessions to anyone who feels a need for my services. Whether it's getting ready to graduate from college, actively seeking employment, or exploring a career change, I assist my clients in making sound and confident career decisions that ensure success.

Bossier City, Louisiana, United States

Check guests in and out, adhere to cash handling procedures, verify comp offers, assist with making reservations, handle guest issues and complaints in a prompt and positive manner, assist with training of new employees, other tasks as necessary.

Morrow, Georgia, United States

• Manage front desk, housekeeping, maintenance, and laundry departments• Accurately and strategically execute and enforce brand initiatives, policies and procedures in an effort to improve the quality of the hotel and the quality of the staff• Work with Revenue Manager to maintain high ROI by focusing on rate strategies, sales initiatives, and budget flow• Recruit, hire, train, and lead employees to meet and exceed service and quality goals while empowering them for professional advancement and growth.• Coach, counsel, and motivate all employees as necessary• Ensure reward and recognition programs are in place• Manage property inventory to ensure functional stock levels are maintained within budget• Verify night audit and cash drops are accurate and balanced• Respond to guest surveys in a timely manner through various platforms such as Medalia, Google my business, Priceline, Expedia, and Agoda.• Ensure safety protocols are utilized and enforced in an effot to protect the hotel guests and staff

Bossier City, Louisiana, United States

Audited daily transactions to ensure everything balancesChecked guest in and outEnsured rooms met hotel standards prior to guest arrivalPrepare daily housekeeping assignments Processed cash and credit card payments by following proper cash handling proceduresProvided exceptional customer service to ALL guestsPerformed maintenance duties as neededIncreased occupancy by 87%Increased revenue by $10,000 in a two month time frameHire, train and coach staff as necessaryEnsure completion of training modules for new and tenured staff

Shreveport, Louisiana, United States

Craft quality espresso beverages to the highest standard and provide exceptional customer service to each and every customer who walks through the door.

Shreveport, Louisiana, United States

Answered inbound phone calls via a virtual call center to provide assistance and technical support for customers to ensure the highest quality of customer service was achieved.

Shreveport, Louisiana

Assist members with processing paymentsAssist members with self-service optionsAssist members with updating account informationAssist members with understanding interest charges and fees Answer incoming calls in a timely mannerDe-escalate member concerns effectively Maintain high level of MSAT scores

Shreveport, Louisiana Area

I worked with students to help develop their professional skills so they can seamlessly transition from the classroom into their career fields. I assisted our students and graduates with resume and cover letter development, interviewing skills and techniques, dressing for success, portfolio development, social media presence, and job search.I also taught a variety of professional development courses designed to successfully certify students as a Career Compass Professional by the time they complete their program.

Lsu Global/Lsu Baton Rouge

I helped international students become career ready through mock interviews, resume writing workshops, and securing internship opportunities as well as ensuring they had the necessary skill sets they need for a successful career.

Hammond, La

Teach Intro to Public Speaking each semester, which is a required course for all undergraduate students. Students are trained on skills and techniques necessary for the development and delivery of a variety of speeches. Student success in maintained through the use of various assessment tools, including speech performance rubrics.

Hammond, La

I was responsible for advising 120-150 undergraduate students each semester who were working toward a bachelor's degree under the department of languages and communication. Proper advising ensured the students remained on track to degree completion. I was required to maintain knowledge of curricular requirements for each degree the department offered. By helping students determine the appropriate coursework required for their degree, they were able to achieve academic success and ensure graduation.As an instructor for a face to face introductory public speaking course of 30 students, my regular responsibilities were to provide effective classroom instruction using methods and materials appropriate for completion of the course requirements, prepare and grade all class assignments, assist and evaluate students on their development and delivery of assigned speeches, maintain accurate records of student attendance and maintain an extensive knowledge base in the area of public speaking.Recruiting was also an important aspect of this position and representing the department at various recruiting events on campus was expected.

Hammond, La

I teach the basic fundamentals and skills of public speaking to high school students in a program designed to give them exposure to college courses. Throughout the summer program, I teach the students how to recognize public speaking anxiety and ways to help reduce it, the importance of public speaking skills in every day life, and how to design and present various types of speeches.

Hammond, La

Worked with the Board of Directors to develop an annual strategic plan as well as managed the overall operations of the Chamber in accordance with its mission and goals. Coordinated all volunteer activities and assisted committees on large project and events. Oversaw all administrative functions as well as managed and supervised all employees. Maintained excellent community relations, worked with area media outlets for public service information, assisted communications director with TV and Radio interviews, assisted with lobbying efforts in person and via correspondence on behalf of the Chamber, and spoke publicly at various events to represent the Chamber. Worked with the membership director to establish prospective members and to develop a plan of action to successfully secure membership, increasing total members from 550 to almost 600 in a two year period. Wrote press releases, developed content for yearly directory, proofed and edited all communication disseminated by the chamber, wrote scripts for various events, worked with communications director to ensure strategic and effective communication plans were in place.

Baton Rouge, Louisiana Area

This position required all administrative levels of management and entry level positions to be learned in the departments of Admissions and Financial Aid.The responsibilities, skills, and management strategies learned in the recruiting rotation were how to effectively recruit students, how to achieve daily, weekly, and monthly goals for enrolling new students, how to report production numbers back to the campus director and district manager, observed and implimented productive management styles, assisted in the development of motivational techniques for a recruitment team of 15+ members, and ensured each member of the recruitment team stayed on track in order to achieve corporate goals by conducting one on one meetings. From there a plan of action was created to ensure employee and organizational success. I was also responsible for assisting the Director of Recruiting in the interviewing and hiring process, which included setting interview appointments, conducting preliminary and secondary interviews with candidates of interest, ensured verification of completed background checks, assisted in administering new hire paperwork, and assisted with the completion and delivery of letters offering employmentDuring my financail aid rotation, I acted mainly as a financial aid coordinator with limited exposure to the roles and responsibilities of the Director of Finance. The skills and knowlegde gained came from the following tasks that were required for departmental, campus, and organizational success: Conducted financial aid sessions and assisted prospective and current students with completion of their applications, informed students of available funding in accordance to their needs assessment, as well as communicated with parents and loan co-signers when necessary, reduced accounts receivable by contacting students with high balances to develop payment plans that were affordable to the student, assisted the Director of Finance with various tasks when assigned.

Metairie, Louisiana, United States

Created and served alcoholic beverages to a very diverse clientele. Maintained a positive atmosphere through music and entertainment to ensure great customer service.

Responsible for supervising employees, executing efficient and productive leadership and team building skills, delegating proper deployment and responsibilities, responsible for all cash on the premises while on duty, providing excellent customer service by satisfying all customer needs, diffusing hostile customers and providing them with a solution that is beneficial to both the customer and the company.

Master Of Arts, Organizational Communication, Concetration In Public Relations, 3.4 Gpa

Activities and Societies: Related coursework: In the process of taking courses specifically designed to teach skills and knowledge.

Bachelor Of Arts, Communication; Speech Concentration

Activities and Societies: Clubs: President/Founder-Public Speakers Organization, December 2008-August 2009 Honors/Awards: Member Lambda Pi.

Associate Of Applied Science, Telecommunications; Broadcasting Concentration

Activities and Societies: Clubs: School Mascot/May 2006 - May 2007, Cheerleader/May 2006-December 2007, President – Student Government.