Chris Burn Email & Phone Number

Sterling, Va

Reports to President • Initially started as a part-time consultant. Implemented Watchguard Firewall and developed secure LAN and WAN policies and applications. Key Projects Included: Support Custom e-Commerce website and Cybersource credit card payment via a secure Virtual Terminal process. Created Registered Dietitian database for sending out samples and tracking customer inquiries as a basic CRM. Migrated RD database from Excel to Quickbooks. Implemented Worldship 2012 and Endicia Platinum Shipper software for shipping via UPS and USPS while shopping for best rate. In the beginning all of the processes from receiving orders to payment processing and taking the paperwork to shipping were all manual processes. The site did not even have a Windows server when we started and email was hosted on Rackspace. In the past 12 years we have implemented the following automated solutions to optimize the flow of order from online and telephone order all the way to packing and scanning orders.Magento 2ShipworksGroovepackerCybersource with Tokenized paymentsQuickbooks EnterpriseSubscriptions that ship automatically based on dateMatomo AnalyticsPCI Compliance with TrustKeeper by Trustwave

I provide consulting for small businesses that require telecommunications, networking and security support. Certifications include: Convergence Technologies Professional (TIA-CTP) and,Inter-Tel 5000 converged products platform. Relevant experience:In 2005 after working with GE I started an independent consulting business focused on legacy network and (VoIP) voice integration.Implemented several Computer Telephony (CTI) solutions for existing Enterprise Architectures leveraging various T-1 WAN architectures for remote office VoIP extensions to Inter-tel PBX.Provided secure infrastructure solutions using WatchGuard firewalls, Intrusion Detection Systems, Squid Proxy servers and site-to-site VPN solutions for clients and branch offices.

Washington D.C. Metro Area

Started in November of 1999 until April of 2005Global Acquisition and Divestiture Information Technology Integration ManagerAssisted with the acquisition and integration of Engineering Design Group into GE Standards Enterprise security and architecture.Assisted with the acquisition and integration of IMV in Switzerland and Europe into GE Standards Enterprise security and architecture.Assisted with the acquisition and integration of Dallas based UPS maintenance service provider into GE Standards Enterprise security and architecture.Worked in the Global A&I Infrastructure and Integration Team for GE Digital Energy, GE Power Systems, GE Industrial Systems, GE Aircraft Engines, GE Toshiba JV, GE Rail and GE Salem, VA plant.

Washington D.C. Metro Area

Director of Management Information Systems (MIS). Developed the MIS budget for Criminal Division each Fiscal year for submission to Congress. Included Disaster Recovery planning and testing as part of the fiscal requirements.Directly responsible for day to day operations of the Criminal Division with Data General servers, AS/400, WordPerfect Office, 1000 Attorneys and their staffs, 13 Section Chiefs, Deputy Attorney General and Staff, and JMD for resolving global issues with the the AMICUS, AMICUS II and Project Eagle Programs integrated by TiSoft.Managed the Distributed Intrusion Detection System developed by the US Air Force and Lawrence Livermore Laboratories.Managed 15 Government MIS employeesManaged 30 Contract Support Staff

Merrifield Virginia

On-site Project Manager for AMICUS Level 3 support help desk. Supported Attorneys and staff for Civil Division, Civil Rights Division, Environmental and Natural Resources Division, US Attorneys and the Criminal Division.Resolved technical problems with software, hardware, networks and overall integration working with the systems integration as needed (TiSoft).Managed 25 Contract Support Staff on a contract that was 24 x 7 with 3 shifts per day.Assisted with re-competing support contracts and acquiring new contracts for Syscon / Logicon.

Mclean, Virginia

Trained to do field repairs on Data General servers to include NOVA, Eclipse, MV8000, MV10000 and all peripherals. Carried an oscilloscope, micro-fiche a soldering iron and diagnostics for enabling real time repairs in the field to the component level.Attended training courses in Dallas Texas for Nova Computers, Micro Novas, Eclispe computers, MV System X and all system peripherals to include tape decks, hard drives, line printers, display terminals, etc. Was awarded as one of the Field Engineers of the Year for Data General in 1983.Major accounts included; Secretary of the Navy, Army Retirement System, Calvert Cliffs nuclear power plant, Washington Naval Yard, Dalhgren NSWC, St. Inigoes Naval Air Station, Naval Air Station Patuxent River, Calvert Cliffs Nuclear Power Plant, Ft. Belvoir Night Vision Labs, Defense Intelligence Agency, DC Post Office, Colonial Parking, and went on 3-month special assignment to California for repairing 30 Data General computers simulating analog space flight conditions for the 5 onboard IBM computers at Rockwell Downey for the Space Shuttle program (and at other aerospace facilities).Assigned to Major Accounts to include the Pentagon ARMIS, the Washington Navy Yard, Naval Surface Weapons Center, Calvert Cliffs Nuclear Power Plant,