Christopher Cabico Email & Phone Number

North York, Ontario, Canada

Mississauga

Canada’s leader in 3rd party logistics Operations Manager • Strategically plan labor allocation for inbound receiving, outbound order processing (Pick/Pack/replenishment) and internal projects.• Monitor and ensure KPI and SLA targets are met across multiple facilities.• Fostered client relationship by preforming tours, site audits and acting as the POC for the floor operations.• Hired and developed compatible and collaborative leadership teams.• Developed standardized testing for SR level roles, ensuring a higher caliber of staffing• Current member of the Madill SLS steering committee• Essential team member for the roll out of the Dematic IQ warehouse execution system

Brampton, Ontario, Canada

Leader in supply chain management and logistics solutions (3rd party logistics)Senior Operations Supervisor• Oversees the daily operation of a 344,000 square foot facility containing upwards of 120 associates (Unionized and Temporary workforce) and 6 cross functional departments.• Monitored and tracked KPI’s, with focus on cost control. • Assist with the coaching, training, managing and appraisal of management personnel.• Initiated and created a cross training / skill matrix to shape a robust and redundant workforce.• Established professional relationship with external customers and carriers.• Motivate and Managed thru incentive programs and progressive discipline when necessary. Continuous Improvement Lead (XSITE) • Lead multiple Continuous improvement initiatives from initiation to closure.• Mentored and coached multiple supervisors during the implementation of the organizations new operations excellence program (XSITE).• Facilitated value stream mapping to identify possible bottle-necks and potential improvement opportunities.• Preformed 5s, PDCA and Lean Principle training for local and global team members.• Developed SOP’s, Job Descriptions and Visual aids to expedite the onboarding of new associates.• Engaged people to create an environment of constant learning and development.

Leading Translations firm with focus on Legal, Finance and advertising sectorsProject Coordinator • Managed simultaneous projects from start to finish, ensuring project milestones were met.• Maximized profit margins by leveraging client, outsourced talent and in house staff relations.• Maintained strict quality control over translated media via rigorous testing and peer review. • Complete management of Alexa Translations interpretation sector (revenue / talent / client relations).• Created Standard Operating Procedures for the all areas business operations

One of the largest healthcare laundry facilities in North America.Production Supervisor • Responsible for meeting hourly targets while managing the administrative demands of supervising a department of 30.• Well versed in working in a Union based environment• Ensured strict compliance to work place health and safety requirements• Adhered to the strict procedural guidelines and worked within the confines of established standard operating procedures.

One of the world’s largest providers of clinical trial services, including trial setup, investigator management, production of collection kits, logistics, testing, and reporting.Lead Transport Coordinator • Supervised up to 3 transport associates and maintained near flawless delivery record.• Balanced work load and prioritized resources as needed to reach strict client deadlines.• Maintained up-to-date daily records and created global standard operation procedures. • Provided quarterly and monthly reports for courier performance, production volumes, and production accuracy.Project Coordinator • Adapted quickly to departmental demands and utilized newly acquired skill set. • Simultaneously monitored all client side activities across multiple clinical trials: which includes but is not limited to training, equipment procedural troubleshooting, data management, supply ordering and general queries.• Generated solutions and resolved client issues and complaints through innovative problem solving and thinking outside the box.• Liaised with team members in France, Hamburg and Beijing to manage studies worldwideQuality Control Specialist • Responsible for the quality of produced clinical trial kits as well as testing medical devices. • Devised more efficient QC processes and developed metrics recording procedures. • Maintained records of clinical trial supply orders, documenting lot numbers, expiry dates, and quantity.