Provides professional-level administrative support to a variety of roles and work processes, assisting and supporting staff with the administrative execution of their job duties. Responsible for ensuring that all necessary documentation is completed and cataloged in both organizational and state databases before being submitted to service providers in order for individuals on Medicaid waivers to obtain needed services. Job duties require the ability to effectively communicate and collaborate… Show more Provides professional-level administrative support to a variety of roles and work processes, assisting and supporting staff with the administrative execution of their job duties. Responsible for ensuring that all necessary documentation is completed and cataloged in both organizational and state databases before being submitted to service providers in order for individuals on Medicaid waivers to obtain needed services. Job duties require the ability to effectively communicate and collaborate with multiple departments within the organization and maintain strict standards of confidentiality when handling individuals' protected health information. Show less

Provides voiceover services for professional, educational, and entertainment uses such as phone systems, narration, and character voices.

Researched and wrote breaking news stories related to the video game industry. Responsibilities included writing 600-1000 word Feature articles that discuss notable trends in the gaming industry, providing informed speculation on upcoming releases, and offering detailed analysis and examination of specific game elements such as characters, lore, and gameplay updates/expansions.

Pitched, researched, and wrote stories about the video game industry for ComingSoon, PlayStation Lifestyle, and Game Revolution.

Provided direct patient care to my father, a paralyzed veteran, through the Center for People With Disabilities. Care responsibilities included feeding, bed and wheelchair transfers, medication administration, monitoring of vital signs, etc. As his illness progressed he became nonverbal and unable to use written communication, requiring the ability to anticipate and understand his needs despite the communication barrier.

In my tenure as a delivery driver across several establishments, including both chain and family-owned restaurants and for services like DoorDash in the North Denver area, I honed my expertise in efficient route planning and customer service. My responsibilities typically extended beyond delivery; I also assisted in back-of-house operations, preparing meals, washing dishes, and executing general cleaning tasks. These roles demanded strong problem-solving skills to swiftly address and resolve… Show more In my tenure as a delivery driver across several establishments, including both chain and family-owned restaurants and for services like DoorDash in the North Denver area, I honed my expertise in efficient route planning and customer service. My responsibilities typically extended beyond delivery; I also assisted in back-of-house operations, preparing meals, washing dishes, and executing general cleaning tasks. These roles demanded strong problem-solving skills to swiftly address and resolve customer complaints, thereby ensuring their continued business. Working as an independent driver for DoorDash, I developed strategies to optimize my schedule and routes, maximizing earnings by identifying the most profitable delivery times and areas. This autonomous role required a high degree of self-motivation and discipline due to its unstructured nature. Additionally, my experience at a bustling Jimmy John's location in Fort Collins reinforced my ability to multitask effectively, balancing food delivery with in-shop support tasks, including operating the cash register and maintaining cleanliness, to provide exemplary service to both delivery and in-shop customers. My diverse experience in the food delivery industry has equipped me with a robust set of skills, including operational efficiency, customer relationship management, and a proactive approach to problem-solving. Show less

Provided inbound sales support for Dish Network. Job duties included answering customer calls and directing them to the appropriate TV and internet service for their needs, scheduling and following through on sales callbacks, and staying knowledgeable of the latest sales promotions and programming changes. Successful sales required the ability to build a strong sense of rapport with potential customers and deal with potential objections or logistical barriers to getting them signed up for… Show more Provided inbound sales support for Dish Network. Job duties included answering customer calls and directing them to the appropriate TV and internet service for their needs, scheduling and following through on sales callbacks, and staying knowledgeable of the latest sales promotions and programming changes. Successful sales required the ability to build a strong sense of rapport with potential customers and deal with potential objections or logistical barriers to getting them signed up for service. Show less

Provided quality control testing for multiple product websites and web-based games, as well as providing testing support during the pre-release, launch, and post-launch phases of the Bakugan Dimensions MMOG. Job duties include creating worksheets for tracking various elements of both website and web-based games, occasional proofreading of material for product websites, localization testing of websites and games, and functionality passes.

Provided QA support for the development and production staff at Luxoflux during the development process for the Transformers 2: Revenge of the Fallen video game. Responsible for performing testing on multiple daily builds of Transformers 2, tracking issues between builds, and working with the QA team to plan and execute test plans. Additionally, created a collaborative tool for tracking variables in the multiplayer mode of the title across multiple versions and greatly streamlining the testing… Show more Provided QA support for the development and production staff at Luxoflux during the development process for the Transformers 2: Revenge of the Fallen video game. Responsible for performing testing on multiple daily builds of Transformers 2, tracking issues between builds, and working with the QA team to plan and execute test plans. Additionally, created a collaborative tool for tracking variables in the multiplayer mode of the title across multiple versions and greatly streamlining the testing process. Show less

Quality Assurance (QA) tester at Vivendi Games, where job duties consisted of providing QA support for multiple titles across a variety of different hardware platforms. Also served as lead tester for the full test cycle of an Xbox Live Arcade title and was responsible overseeing a team of QA testers. The lead tester role required the creation and execution of test plans for multiple elements of testing on the title, including certification and localization testing. QA experience also includes… Show more Quality Assurance (QA) tester at Vivendi Games, where job duties consisted of providing QA support for multiple titles across a variety of different hardware platforms. Also served as lead tester for the full test cycle of an Xbox Live Arcade title and was responsible overseeing a team of QA testers. The lead tester role required the creation and execution of test plans for multiple elements of testing on the title, including certification and localization testing. QA experience also includes familiarity with Sony technical requirements standards for multiple PlayStation 3 retail and downloadable titles.Additionally, provided on-site QA support to developer Saber Interactive in St. Petersburg, Russia. Job responsibilities while on-site at Saber included heading up PlayStation 3 testing between Russian and US QA staff, working directly with members of the production staff (art, audio, AI, etc.) on various production tasks, and providing support and feedback on a variety of game features. Show less

Served as a news poster and gaming writer for ActiveXbox.com. Posted daily news stories related to the Xbox and Xbox 360 hardware and software, as well as providing editorial coverage of E3 for 2004, 2005, and 2006.