Christopher C. Díaz Email & Phone Number

Heredia, Costa Rica

Costa Rica

• Performance analysis on SQL queries.• Database administration.• Focus on relational databases.• Coding by using C# and Python.• Troubleshooting performance issues.• Working on products enhancement for clients to optimize their tasks purposes.• IIS hosting troubleshooting and configuration.• Servers administration.• Servers Migrations.

San Jose, Costa Rica

• Performance analysis on SQL queries.• Track of SQL logs for troubleshooting and integration.• Identify fine tuning opportunities for SQL queries.• Workflow performance.• Database data analysis.• Async services.• Support and troubleshoot on enterprise apps and web server apps.• Monitoring and review of system and error logs. • Support requests for apps issues and troubleshoot.• Run scripting in PowerShell for server’s handle.• Quick diagnose for critical issues.• Close teamwork with development team searching for application improvements or bugs• Apply escalation procedures and support processes which move further

Heredia, Costa Rica

• Technician in charge of ensuring the correct operation of the production flow applications and databases through the application of corrective measures and repair guidelines.• Preventive and corrective maintenance of equipment applications and collateral of production lines.• Assistance and collaboration in the implementation of guidelines that improve the process flow.• Data analysis and development of quality methods for software technical area and testing.• Data management that directly impacts the process flow and integration of constantimprovements.• Monitoring of application databases.• Perform SQL queries to add, update, delete or improve the data requests.• Receive training in Malaysia for logistics and technical issues learning in the apps used forproduction and manufacturing, as well as the administration that the business entails.• Certification of technical and administrative knowledge for apps for production lines in thefactory of INTEL Costa Rica.• I develop as peer trainer in the operations under my charge