Marshall L. Email & Phone Number

United States

Provide team leadership and coaching.Motivated and inspire team members.Coached and help develop team members.Created an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Facilitated problem solving and collaboration.Maintained healthy group dynamics.Intervened when necessary to aid in resolving issues.Assure that the team members have the necessary education and training to effectively participate on the… Show more Provide team leadership and coaching.Motivated and inspire team members.Coached and help develop team members.Created an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Facilitated problem solving and collaboration.Maintained healthy group dynamics.Intervened when necessary to aid in resolving issues.Assure that the team members have the necessary education and training to effectively participate on the team.Encouraged creativity, risk-taking, and constant improvement.Recognized and celebrated team and team member accomplishments and exceptional performance.Kept the team focused and on track.Coordinated with internal customers as necessary.Familiarized the team with the customer needs, and the techniques and tools to support task performance.Assured that the team addressed all relevant issues within the specifications and various standards.Served as meeting manager or chairman.Initiated sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.Served as a focal point to communicate and resolve interface and integration issues with other teams. Show less

United States

Provide team leadership and coaching.Motivated and inspire team members.Coached and help develop team members.Created an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Facilitated problem solving and collaboration.Maintained healthy group dynamics.Intervened when necessary to aid in resolving issues.Assure that the team members have the necessary education and training to effectively participate on the… Show more Provide team leadership and coaching.Motivated and inspire team members.Coached and help develop team members.Created an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Facilitated problem solving and collaboration.Maintained healthy group dynamics.Intervened when necessary to aid in resolving issues.Assure that the team members have the necessary education and training to effectively participate on the team.Encouraged creativity, risk-taking, and constant improvement.Recognized and celebrated team and team member accomplishments and exceptional performance.Kept the team focused and on track.Coordinated with internal customers as necessary.Familiarized the team with the customer needs, and the techniques and tools to support task performance.Assured that the team addressed all relevant issues within the specifications and various standards.Served as meeting manager or chairman.Initiated sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.Served as a focal point to communicate and resolve interface and integration issues with other teams. Show less

United States

Install new / rebuild existing servers and configure hardware, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Provide Tier II & III support per request from various… Show more Install new / rebuild existing servers and configure hardware, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Provide Tier II & III support per request from various constituencies.Investigate and troubleshoot issues. Repair and recover from hardware or software failures, while coordinating and communicating with impacted constituencies. Maintain operational, configuration, or other procedures. Maintain data center environmental and monitoring equipment. Perform regular file archival and purge as necessary. Accountable for the administering Linux and Windows systems. Create, change, and delete user accounts per request. Show less

United States

Provided security software support globally to external IBM clients. Took remote assistance of Application and Database Servers to resolve defects and configuration issues. Supported clients by way of phone and electronic methods. Documented software defects for developer review. Prioritized and escalated client technical issues. Responsible for client satisfaction results.

United States

Responsible for the monitoring and reporting of network issues related to site operations.Responsible for data center checks including hardware replacement, i.e. hard drives, power supplies, etc.Netbackup administration, including offsite tape management, monitoring and restore requests.Troubleshooting of connectivity issues related to individual clients and machines.Creation and administration of AD domain and exchange accounts including distribution lists and public… Show more Responsible for the monitoring and reporting of network issues related to site operations.Responsible for data center checks including hardware replacement, i.e. hard drives, power supplies, etc.Netbackup administration, including offsite tape management, monitoring and restore requests.Troubleshooting of connectivity issues related to individual clients and machines.Creation and administration of AD domain and exchange accounts including distribution lists and public folders.Administered file share printers and queues associated with network printers.Implemented modifications to ports on Cisco switches regarding vlans and operational status .Configured new DHCP reservations.Maintained the DNS records using CVS to add, change or remove existing entries.Provided second level help desk support, escalating matters needing further attention to senior staff. Show less

United States

Maintain store by adhering to operations protocol.Hire and separate associates.Ensure proper cash handling and loss prevention.Store opening and closing duties.Regularly direct, train and develop all associates with regard to store operations.Complete and accurate reporting of all matters, including cash concerns, store ordering, overdue purchase orders and associates.