Christopher Chatwood Email & Phone Number

Largo, Fl, Us

Largo, Fl, Us

Clearwater, Fl, Us

Responsible for interacting with end user for support over phones and in person inside all corporate centers, Training and deployment of new agents, Deployment and maintenance of WFH systems and users, Deployment and maintenance of onsite usersProcessing and auditing of terminations for PODS utilizing D365 and Azure, Training of new Service Desk technicians, Managing and coaching of team members to department standards, Training and deployment of Apple systems to selected users and executive teamConsultant Responsible for Local and Long Distance Inbound Orders, Maintaining Customer Privacy and Security, Assisting Team Leadership in Coaching and Ongoing Training of EmployeesEngaged in user support interactions via telephone, chat and email platforms.Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.Identified system hardware, network infrastructure and connectivity issues that prevented execution of user-initiated tasks.Diagnosed and resolved user system functionality issues to enable completion of desired operations.Configured hardware, devices and software to set up work stations for employees.

Reno, Nv, Us

Researching and contacting new partner firms, negotiating high dollar contracts, managing client information through Sales Force

Seattle, Wa, Us

Maintaining Distribution Center Inbound Receiving and Outbound Shipment records express locations, reno nvKept work areas clean, organized and safe to promote efficiency and team safety.Learned all required tasks quickly to maximize performance.Worked different stations to provide optimal coverage and meet production goals.Maintained productive, efficient approach to all tasks.

Stamford, Connecticut, Us

Consumer and Business Sales, Developing Employee Training Materials, Billing and Technical SupportUsed consultative sales approach to understand customer needs and recommend relevant offerings.Responded to telephone and in-person requests for information.

Walnut Creek, Ca, Us

Licensed Property and Casualty insurance sales in the Carson City/Carson Valley area.

Palm Beach Gardens, Florida, Us

• Recruitment and hiring of employees • Accounts receivable• Workman’s Compensation • Human Resources • Payroll• All clerical for office such as maintaining and management of client paperwork and information • Interviewing and managing of hiring fairs • Cold calling and preparing mail outs to acquire new clients • Preparing, processing, and securing of client contracts and information • Managing locations safety awareness program • Maintaining office cleanliness and appearance

• Setup and management of audio and lighting equipment • Marketing and promotion of events • Running and maintaining social media accounts • Hosting and management of events

Seattle, Washington, Us

• Recruitment and hiring of employees • In charge of managing staff to insure daily, weekly, and monthly goals are met • Maintained staff schedule and labor budget • Insured development through coaching and training• Plan and coordinate special events with venders and track results

Basking Ridge, Nj, Us

Lake Street August 2009 - March 2012• Recruitment and hiring of employees• DSL (Data Sales Lead) • Member of area training staff for new hire trainings teaching troubleshooting, Sales Systems, Advanced Sales evolution, And Online Portals• Key Holder for location • Maintaining and running monthly physical inventory • Member of store leadership team• Managing staff development with ongoing coaching and trainingReno Summit Sierra August 2008 - August 2009• Implemented technical training for ASO staff consisting of tier one and two level training. • Improved data revenue for Summit house by 100% • Implemented weekly customer classes on PDA training • Decreased overall handset returns by 8% • Acting Assistant Manager as needed per staffing • Decreased PDA returns by 10% • Reduced data churn from 11% to 1.6% Carson City April 2006 - August 2008: • Merchandising lead• Managed training of all new hires • Lead ASO staff in Data revenue and I-metro count • Store lead for relocation of store and assembly of Evolution location • Member of store leadership team

Richfield, Minnesota, Us

• Managed staff development through coaching and training• Worked with vendors to ensure proper merchandising of new products.• Maintained and assembled all displays for department• Managed sales to ensure top performance in area

Associate Of Science - As, Information Technology

High School Diplomia