Christopher Cho Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

90 Sparks Street

- Inspect and verify passenger documentation- Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations- Manage passenger baggage processing including handling and fee calculation if applicable- Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance- Direct… Show more - Inspect and verify passenger documentation- Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations- Manage passenger baggage processing including handling and fee calculation if applicable- Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance- Direct passengers through Customs, Immigration, and Quarantine, as required- Make public address announcements as required- Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival- Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies- Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software- Produce all required, work-related documentation Show less

Ottawa Macdonald-Cartier International Airport

- Preparation of food and hand crafted beverages to meet customer demands, while providing quality service- Duty of filling out daily requisition and weekly inventory count- Responsible for training new employees

Ottawa Macdonald-Cartier International Airport

Ottawa, Canada Area

Seasonal contract that involved front end duties including cash handling, exchanges, price adjustments & overall customer experience to create a better customer service environment. Also involved handling high-volume cash transactions and resolving customer questions and concerns.

Bachelor’S Degree, Financial Economics

Bachelor'S Degree, Finance, General