Christopher Climie Email & Phone Number

Toronto, Canada Area

2020 Winner of the Softchoice Code Hero award Quarter 1: This is awarded quarterly to the team who has most embodied our values and has truly been human and inspiring. This person is genuine, empathetic, curious, and deeply caring. A person who is focused on who the people they work with are truly as people, not just as colleagues or customers. This person strives to inspire and make a difference by challenging the status quo or pushing the envelop.2019 Nominee for Softchoice North Star award. This is the pinnacle of recognition for Softchoice presales and business development individuals. It recognizes one person each year who best demonstrates how our values at Softchoice are activated in a presales 2018 Nominee for Softchoice Customer Success Orange Hard Hat Award! This is a quarterly award to recognize an individual within Customer Success who embodies the Softchoice values and has made a significant contribution towards any part of our “Core Four”.

Richmond Hill, Ontario

To act as a customer’s renewal contact for Open Text Connectivity.The role has a strong focus on communication and selling skills.Primary Role: Provided exceptional service by reaching out and building strong customer relationships while providing a consultative and proactive approach to guide the maintenance and support renewal through the sales cycle.Prepared renewal quotes, overcame objections through process of negotiation and adjusted quotes as required to ensure competitiveness of the solution being presented to the customerMaintained and updated reporting systems to provide accurate forecasts within a sales support territoryCultivated strong business relationships with the Account Executives and other internal and external stakeholders.Developed on going lead generation and pipelines through innovation and customer insight to uncover additional opportunities, while continuously selling the high value of OpenText’s support programsUtilized a high attention to detail to review and process incoming purchase orders and payments.Consistently looked to enhance renewal processes and procedures while working to achieve an exceptional team environment.Activities outside of my primary roleWork with my maintenance team to facilitate an understanding of the maintenance program and how to present its value and over objections relating to value.Build best practices to uncover customer needs and provide solutions based on the customer needs.Work with internal departments to create additional services that are offered as part of the maintenance program.Contribute on cross-functional initiatives such as acquisition integration, data migrations, corporate process improvements and Ad-hoc business analysis requests

Toronto, Canada Area

Provided information to existing and potential clients via telephone regarding C.I.B.C.'s full range of products and services.Met sales, customer service, and productivity targets by understanding client needs, offering first call resolution of issues, and actively promoting and selling products and services that met C.I.B.C.'s clients’ needs.Offered a superior client experience on every call to meet and exceed my clients’ expectations, build loyalty and grow our business.

Toronto, Canada Area

Achieved sales targets based on needs analysis and actively promoting, cross-selling and up selling appropriate products based on those needs.Achieved success in improving team results though coaching and an understanding of individual team member’s strengths and opportunities