Chris Dabrowski Email & Phone Number

Responsible for:* Technology platform powering the UK business and all UK clients (Morrisons, Ocado Retail and Ocado Logistics)* Transformation programme in migrating UK businesses from legacy technology platform to OSP* Standing up new Technology function for Ocado Logistics

Responsible for:* All technology development centres across UK, Spain, Poland & Bulgaria* Finance function for Ocado Technology* People (HR) function for Ocado Technology* Standing up new Corporate IT function enterprise-wide for Ocado Group

London, United Kingdom

Responsibility for multiple departments including Infrastructure, Site Reliability Engineering (SRE), Operations, Service Desk, Corporate IT, Implementation.Member of Management Board.

London, United Kingdom

Responsible for all Ocado Technology Infrastructure spanning Public & Private Cloud services, DevOps/Automation engineering, Databases, Compute, Storage, Network, RF design, Platform services, Authentication, etc...

London, UK & Sunnyvale, California

• Grew and directly managed global organization of 65 SRE/DevOps/Production Engineers and first/second/third line managers spread across eight countries.
• From scratch, built up, managed and tore down teams in Silicon Valley, London, Hamburg, Trondheim, Tel Aviv, Bangalore, Singapore and Beijing.
• Developed and executed multi-national/global location strategies aligned to long term business objectives.
• Participated in global M&A reviews and due diligence.
• Instituted scalable and efficient processes for incident, release, capacity, SLA, etc... management.
• Optimized alerting, monitoring and response/resolution systems for TTD/TTS improvements and cost efficiency.

London, UK & Sunnyvale, California

London, United Kingdom

• Led teams responsible for all internal and external production technical and IT infrastructure.
• Set up a monitoring service, outsourced telephone helpdesk and internal second-line call-out system to provide 24/7 support to all customer facing services.
• Investigated, designed and implemented numerous improvements to dramatically increase service availability and performance (SLAs). These covered areas such as hot standby, use of Ultra Monkey / LVS load-balancers, etc…
• Migrated of web and application services from costly, commercial software (eg. Weblogic, Solaris, etc…) to high performance, stable, open source solutions (eg. JBoss, Linux, etc…).
• Implemented IP multi-pathing and redundant disk arrays for maximum resiliency of the Solaris Oracle servers.
• Performed M&A due diligence and integrated organisation/services/infrastructure of acquired company (Scan).

London, United Kingdom

• Was in charge of all internal, external and security services at a startup mobile services company.
• Rolled out, managed and helped develop bespoke mobile services for customers such as Vodafone, Orange and News International.
• Setup X.25 to TCP/IP translation on Cisco routers to connect to Vodafone’s SMSC.
• Radically overhauled security setup and processes.
• Implemented multi site IPSec VPNs using Cisco routers, Cisco PIX firewalls, FreeS/WAN Linux servers and, for roaming users, Windows 2000.
• Virtualised and load balanced many existing services to improve reliability and save on costs.

London, United Kingdom

• Was in charge of all internal, external and security services at a startup internet media company.
• Hired and supervised a team of Unix/NT Systems Administrators, Oracle DBAs and internal Helpdesk staff.
• From scratch, designed, specified, implemented and managed all web, wap, mail, dns, streaming, e-commerce and sms services and also the underlying network infrastructure.
• Utilised various techniques (including load balancing, automatic monitoring and failover, etc…) to provide resilient services.
• Set up multiple dedicated TCP/IP and X.25 leased lines.
• Established and maintained company wide security policy (including firewalls, secure financial transactions, email virus scanning and dealing with sensitive customer data).

London, United Kingdom

• Technical management role responsible for a large team of Unix/NT Systems and Security administrators.
• Looked after enterprise-class customer facing systems and network.
• Designed, project managed and rolled out new services.
• Dealt with issues of capacity planning, security and technology development.
• Provided regular weekly KPI/metric reports on service performance and availability.
• Carried out selection interviews for the employment of new team members.

London, United Kingdom

• Was responsible for maintaining all of the services provided by the Backend Services team at the highest level of availability (these included security, authentication, dial-up routing, authoritative and caching DNS.
• Forward planned service upgrades based on system reports, monitoring tools and other information.
• Implemented resilient solutions for customer facing services.
• Was crucially involved in the rapid design and setup of the “in2home.co.uk”, “currantbun.com” and “beeb.net” virtual ISPs.
• Tested hardware and software for Year 2000 compliance; Recruited and trained new staff.

London, United Kingdom

• Designed, built, configured and maintained a variety of customer facing, critical, Unix based services.
• Developed and setup tools to monitor system performance and planned subsequent kernel and system performance tuning.
• Liased with potential suppliers and subsequently evaluated hardware/software writing assessment reports.
• Provided twenty-four hour pager cover in the event of unexpected system failures.
• Documented services and maintenance procedures.

London, United Kingdom

• Provided technical support for a wide range of operating systems and networking applications.
• Gained good practical working knowledge of debugging the fundamental internet protocols (SMTP, NNTP, DNS, HTTP, FTP, etc) and other computing / networking / telcoms related issues.
• Solved customer problems by telephone and occasionally on site.

Bristol, United Kingdom

• Composed University newspaper on Apple Macintosh computers using word processing and desktop publishing software (PageMaker and Word).
• Utilised scanning and image manipulation software (Ofoto and Photoshop) to insert and cleanup photographs.
• Worked in a team to strict deadlines.

Bsc, Physics

Education record