CD Enterprises will be the owner of my upcoming novel

• Managed the circulation distribution, national account sales and marketing for this upscale magazine • Focused new marketing at increasing web presence resulting in approximately 50% increase in circulation

.• Directed and managed online marketing and public relations for this internet-based worldwide vacation villa rental provider• Introduced search engine optimization and pay-per-click marketing to increase sales from $60,000 a month – to over $400,000 a month in less than a year

As corporate business owner of the Knowledge Management Initiative at Amazon.com, owned responsibility in the following areas:• Identification, negotiation of contracts and procurement for best of breed e-Learning solutions and content.• Development of technical, functional and product requirements documents, and business processes in relation to enterprise-wide knowledge management.• Internal deployment of knowledge management software and integration with Enterprise Resource Planning systems.• Ongoing internal development of best practices, content and performance managementSpecific responsibilities included: Corporate direction of leadership development of fulfillment center managers including competency development, curriculum development, T3 (train-the-trainer) programs and development of assessment processes; corporate business owner of the internal Knowledge Management System; managing the operations business unit’s web-based initiatives (Safety Scorecard site, Manager Compass, Organizational Excellence site, Six Sigma and Operations Learning web site). Member of Amazon.com’s ‘Expo Team’ (expansion of the business into 5 new fulfillment centers) developing learning departments, curriculum, best practices and training at each of the then 5 new or under construction fulfillment centers and 2 existing FCs. Direction and standardization of learning content, competency and management processes; strategic planning in relation to Amazon.com’s operational knowledge assets; integration of knowledge management with other enterprise-wide systems (PeopleSoft); implementation of synchronous e-learning and streaming media; development of Amazon’s Standard Operating Procedures (SOPs) and certification training; identification, deployment and management of corporate employees (individual contributor through executive level) as international “away teams” at various fulfillment centers during Q4 peak fulfillment seasons.

Department Chair and faculty in the Computer Graphic Arts and Design Department of this commercial/fine arts college situated in downtown Chicago; development of degree programs; creation and revision of curriculum and syllabi for full-time and part-time courses; instruction of two full-time classes per semester; hiring and supervision of the department’s faculty members and teaching assistants; coordination of class scheduling and staffing; supervision of budget process. Participated in the national accreditation process creating a Bachelor of Fine Arts degree program in Computer Graphic Arts and Design.

Advising and facilitating students in the areas of photography, graphic design, computer production and printing of New Expression, a student managed, non-profit, monthly news magazine distributed in the Greater Chicago Area; fundraising and program administration for training and on-going education in illustration, publication design, photography and computer desktop publishing; grant writing and administration of funds for job training programs and internships provided through private grants, foundation scholarships and the City of Chicago, Office of Job Training and Employment Education.