• Manage overall training and implementation of the Pathway of Hope case management approach to ensure consistency in design and quality across the territory.• Coordinate with IT to replace Citrix database with a web-based HMIS software.• Provide training, configuration, and technical assistance for the new web-based software.• Generate reports on spending, capacity-building, and outcomes for the national Pathway of Hope expansion grant.

• Create and compile research, statistical reports, and evaluation measurements on program outcomes and goals.• Coordinate with CRD, Legal, Risk Management, Divisional Social Services, and others to develop reports for grants, audits, policy recommendations, special initiatives, etc.• Lead or participate in program reviews across the territory, providing guidance, resources, and recommendations based on best practices and the National Social Services Standards.• Review and prepare project proposals for administrative action by Territorial Program Council (TPC).• Serve as instructor for the sociology and social work class at the College for Officer Training (CFOT).• Represent the department on various committees, including the National Pathway of Hope Committee, Territorial Enterprise Risk Management Committee, Territorial Literary Council, and other ad-hoc groups for specific issues.• Develop or revise training curriculums and manuals in areas such as software, case management, spiritual care, social services standards/policies, and support group facilitation.• Collaborate with the IT Dept. and outside vendors to improve software products and resolve user requests.• Produce and maintain an index of all social services programs and resources in the Western Territory, developing new databases, charts, and maps as needed.• Assist with coordinating and/or presenting at social services conferences as needed.• Coordinate field placements and provide supervision/projects for university interns as needed.• Work with the Legal Dept. to review contracts and grant applications as needed.

• Provided tech support for a variety of software applications, including Lotus Notes and Microsoft Office, as well as various Access, Citrix, Domino, and Active Directory databases.• Diagnosed and resolved computer software, hardware, and peripheral issues, including installation and repair.

• Collected and analyzed data from the field to determine the potential impact of policy changes on our programs.• Maintained the Social Service Resource Database by collecting and cataloguing documents, media, and links.• Provided support for a regional social services conference and helped evaluate conference effectiveness.

• Researched contemporary social issues, relevant existing/proposed policies, and potential impact of those policies.• Synthesized data, policy, and literature into distilled formats for dissemination to media, legislators, and stakeholders to bolster arguments and galvanize support for policy priorities.• Generated graphs and infographics utilizing Excel models and GIS for incorporation into persuasive policy reports.• Reviewed case documentation to evaluate settlement compliance and propose solutions to areas of non-compliance.• Attended interdisciplinary strategic planning meetings on case intake, issue prioritization, and resource allocation.

• Mediated team conflict and facilitated communication between the team and hosts for coordinating activities.• Budgeted and managed team finances to ensure enough funding for food, supplies, travel, and emergencies.• Participated in city beautification/gardening projects to promote wellness, eco-friendly urban living, and civic pride.• Engaged in public relations campaigns and events to forge new partnerships with local churches and other entities.

• Created a social work center to deliver missing services such as counseling & psychosocial assessments.• Counseled students and families with emotional, behavioral, or medical issues, & recommended appropriate conduits of aid.• Facilitated Second Step groups, using a social cognitive approach to develop students’ self-control/problem-solving.• Developed automated attendance system to identify families with poor attendance and provide early intervention.• Collaborated with principal and district staff to draft an Attendance Incentive Plan and other planning documents.

• Supervised and supported 6 male counselors responsible for 60-80 campers a week. • Facilitated communication between program staff and counselors on disputes, concerns, and program aspects.• Instituted disciplinary issue resolution procedures, including cognitive-behavioral interventions and incident reports.• Mentored kids aged 5-17, typically from low-income or foster care backgrounds.

• Sorted and sketched soil samples and artifacts, and rendered diagrams of excavation sites in Japan.• Instructed new assistants in sample sorting processes and pottery fragment sketching.• Produced Excel models for more efficient data consolidation.• Created ink rubbings of potsherds, scanning them into compilations for artifact reconstruction, dating, and analysis.

• Collaborated in a hands-on 5-6 week Japanese archaeological excavation with an international team.• Configured and operated transits and total stations to record artifact positions and excavation site terrain features utilizing GPS coordinates to inform later analysis of the site and artifacts.• Participated in all parts of the site-work process, including excavating, sorting, cataloguing, & sketching.

• Organized summer camp programs around themes like English, music, and magic for groups of 50-100+ persons.• Led English programs for preschool to high school students in groups of 12-100+ persons.• Supplied basic necessities, counseling, and English lessons in schools, rural communities, and housing projects.

• Supervised groups of 10+ children aged 3-10 both onsite and offsite, serving as a positive role model.• Initiated teamwork activities through arts and crafts projects, music practice, and English lessons.

• Engaged in full-time responsibility for 10+ boys aged 5-17, typically from low-income or orphaned backgrounds.• Taught elective classes, engaging students in activities such as band, hiking, and archery.• Mentored youth one-on-one in order to cultivate skills to enhance positive capacities and protective factors when returning to challenging environments.