Christopher D'Souza Email & Phone Number

Toronto, Ontario, Canada

Delivered timely and effective technical support, resolving complex hardware, software, andnetwork issues to ensure uninterrupted business operations.Streamlined troubleshooting processes by documenting detailed issue resolutions andcontributing to a knowledge base for team-wide efficiency improvements.Collaborated with cross-functional teams to analyze and resolve technical challenges,enhancing system performance and user satisfaction.Conducted system diagnostics and implemented proactive maintenance strategies, reducingdowntime and improving system reliability.

Toronto, Canada Area

Supervised kitchen operations, ensuring high-quality food preparation, presentation, andadherence to safety and sanitation standards.Trained, coached, and scheduled kitchen staff, fostering a collaborative and efficient teamenvironment to meet customer demands.Monitored inventory levels, managed supply orders, and reduced food waste, optimizing costefficiency and resource utilization.Collaborated with management to develop and execute menu items, incorporating seasonalingredients and customer feedback to enhance dining experiences.

Toronto, Ontario, Canada

Delivered prompt and effective technical support to resolve hardware, software, and networkissues, ensuring minimal downtime for end users.Collaborated with cross-functional teams to troubleshoot and document solutions, enhancingthe organization's knowledge base.Assisted in deploying and configuring new systems, including desktops, laptops, and mobiledevices, to align with company standards.Conducted system diagnostics and performance evaluations to identify inefficiencies andrecommend optimizations.

Mississauga, Ontario, Canada And Scarborough, Ontario, Canada

Streamlined kitchen operations by effectively coordinating staff, managing inventory, andensuring the timely delivery of high-quality dishes during peak service hours.Implemented cost-saving initiatives by optimizing ingredient usage, reducing food waste, andnegotiating vendor contracts to maximize profitability.Trained and mentored kitchen staff, fostering a collaborative and efficient team environmentwhile maintaining strict adherence to food safety and hygiene standards.Developed seasonal menus and introduced innovative recipes, enhancing customersatisfaction, and driving repeat business through culinary excellence.

Mississauga, Ontario, Canada

Led daily production activities, ensuring adherence to quality standards and operationalefficiency while meeting tight deadlines.Supervised and mentored diverse teams, fostering a collaborative environment and improvingemployee performance and engagement.Delivered comprehensive training programs for new hires and existing staff, enhancing skilldevelopment and operational knowledge.Implemented process improvements that increased productivity and reduced errors,contributing to cost savings and higher customer satisfaction.

Mississauga, Ontario, Canada

Took part in being a line cook for all stations such as: salads, fry, sauté, broil, sandwiches, prep and expo. Received some training and worked as an assistant kitchen manager.

Mississauga, Ontario, Canada

Delivered exceptional customer support by troubleshooting and resolving technical issuesrelated to Laser Jet printers, ensuring high customer satisfaction.Assisted customers with installation, configuration, and maintenance of printers, providing clearand effective guidance.Documented customer interactions and solutions in the CRM system, contributing to anorganized knowledge base and improved team efficiency.Collaborated with technical teams to escalate and resolve complex issues, ensuring timelyresolution and minimizing customer downtime

Diploma, Computer/Information Technology Administration And Management

Took part in the Information Technology Administrator course specializing in Windows Server, Mobile and Messaging services.

Culinary Management, Hospitality Administration/Management

Activities and Societies: I was apart of the Humber College Culinary Skills Team. We did a couple of local culinary competitions.Graduated.

Culinary Skills, Hospitality Administration/Management

Graduated with a diploma in Culinary Skills.

Computer Engineering Technology, Computer And Information Sciences And Support Services

Graduated with an Computer Engineering Degree.