Christopher E. Email & Phone Number

United States

United States

Maryland Heights, Missouri, Us

-Manage the entire virtual desktop environment lifecycle, including creation, maintenance, support, patching, and thorough documentation for VMware Horizon View 8.x and vSphere 7.x-Successfully orchestrated the upgrade of the WWT Horizon environment to version 8.10-Executed a seamless migration of Horizon servers from Server 2012 to Server 2022, ensuring minimal disruption-Play a pivotal co-leadership role in an ongoing initiative aimed at transitioning from an on-premises VDI setup to a cloud-based VDI environment, effectively optimizing scalability and operational efficiency-Designed, led, and executed a strategic project to transition from HP to Dell thin clients for our Warehouse environment, minimizing operational downtime-Collaboratively co-led the development and deployment of a company-wide Windows/Mac Java removal application across 12,000 workstations, effectively addressing critical licensing concerns-Create and maintain software deployment packages for both Windows and macOS-Engage in close collaboration with cross-functional IT teams to conduct in-depth root cause analysis and resolve systemic end-user issues that impact multiple teams-Showcase expertise in maintaining, deploying, and troubleshooting endpoint configurations and policies, with a strong emphasis on security benchmarks-Proactively manage and continuously update the BeyondTrust Privilege Management system, ensuring the highest levels of system security-Skillfully employ PowerShell and Bash scripting to streamline package deployments, optimizing system operations-Actively serve as the Agile Coach for the team, overseeing critical functions such as story pointing, sprint planning, and retrospectives to drive project efficiency and foster collaboration across the team

Florissant, Mo, Us

-Provide back-end administrator support, image creation, and troubleshooting for more than 2,000 Thin Clients-Maintain, implement, and troubleshoot VMware Horizon View 8.x, VMware ESXi 6.x, and 7.x-Build, configure, and deploy more than 2,000 virtual machines on over 40 hosts-Design and led the switch over of over 500 devices from an on-premise Mobile Device Management (MDM) system to JAMF-Manage and support 500 plus district cell phones and MiFi utilizing JAMF Mobile Device Management-Provide technical support to district Cabinet Administration including Assistant Superintendents, Deputy Superintendent, and Superintendent-Oversee and lead a team of three Senior IT Specialists in district MacOS service and repair-Lead professional development to increase departmental knowledge base-Contribute and provide updates to district knowledge base -Rack, stack, and cable servers in main data center

Florissant, Mo, Us

-Provided support to multiple schools and District Administration offices with an average ticket close rate of 15 hours in the last year-Developed and implemented HSD’s in-house MacOS service, eliminating the need for a third party and saving the District more than $4,000 each year-Integrated MacOS clients into a Windows Active Directory environment -Led the development of the District Apple Server and Mobile Device Management (MDM) service for iPhones, iPads, and Macs, streamlining the enrollment process. Saving personnel time and District money on iOS and MacOS devices-Provided back-end administrator support, image creation, and troubleshooting for more than 2,000 District Student and Staff Thin Clients -Maintained the Dell WMS (Wyse Management Suite) for 2,000 plus Thin Clients-Built, configured, and deployed virtual machines and templates through Vsphere -Led and managed the change between cellular carriers AT&T and Verizon, successfully switching out more than 400 staff cellular devices-Managed and repaired all District Cafe Point of Sale payment systems

Florissant, Mo, Us

-Oversaw end-to-end development/testing and implementation of an electronic flyer delivery service, saving the District over $270,000 in the first year-Developed and managed a digital marketing campaign for graduation DVD’s with sales totaling over $3,000 -Drive engagement on all District social media pages by creating engaging content -Develop and implement social media marketing campaigns for District events -Design printed marketing materials -Implement analytics tracking to help determine future strategies -Compose and distribute media releases, securing positive coverage in local media including KSDK, KMOV, and local newspapers-Serve as backup Webmaster-Plan, execute and support major District-wide events

Florissant, Mo, Us

-Leveraged social media marketing skills to increase Facebook audience by more than 25% within a year -Created and implemented an electronic school newsletter highlighting school achievements and news each quarter, leading to a more cost-effective process for the District-Liaison between school system and the community at large -Provided Video communications and audio-visual support for administrators, teachers, and students -Developed and distributed media releases, securing positive coverage in local media including KSDK, KMOV, and local newspapers-Planned, executed, and supported significant District-wide events-Served as Webmaster for six months -Trained and supported administrators, teachers, and support staff on how to use new website and school notification system-Communications liaison between the Parent-Teacher Association (PTA) and the District-Provided crisis communications as needed-Raised over $29,000 as the United Way District Wide Campaign Manager

Ruckersville, Virginia, Us

-Composed and distributed press releases to local and national media outlets, securing coverage in multiple consumer and medical publications including Prepared Foods, Food and Nutrition, and Medical News Inc. -Developed and maintained a comprehensive press and blogger database-Designed and edited web, promotional and blog content for social media and marketing purposes-Leveraged social media marketing which increased Facebook, Twitter, and Instagram following by 100,000 within seven months-Created and implemented a highly profitable Google AdWords and Amazon Ad marketing campaigns with an average return on ad spend of 4:1-Oversaw multiple projects simultaneously while adhering to tight deadlines

Minneapolis, Mn, Us

-Established new accounts based on client needs-Attained sales referrals and promoted bank products, resulting in year over year sales growth-Processed all transactions in compliance with strict Us Bank and Federal regulations-Earned reputation for reliability and perfect attendance-Assisted with the training of new employees

Richfield, Minnesota, Us

-Ranked among the “Top 5” of 100 colleagues in total sales and credit card sales-Resolved basic Computer issues for customers-Exceeded personal sales goals for five quarters in a row-Diagnosed and solved customer technology issues-Consulted customers on technology and lifestyle needs-Managed and resolved customer service complaints-Developed business plans to match or exceed the needs of the company

Communications, Public Relations

Education record