Christopher Wheeler Email & Phone Number

Geneva, Oh, Us

Remote

● Managed migration of legacy reporting system to upgrade ● Created user interface and functional requirements for internal report scheduling ● Worked with stakeholders and customers to understand needs and provide detailed reporting solutions to support 340b program compliance and administration ● Increased customer satisfaction by determining client needs and creating detailed user stories to solution for client need ● Enhanced understanding of data workflows, application design and delivery, data warehousing, data analytics, benchmarking, and reporting ● Maintain broad understanding of products and technologies across business portfolio, with proactive efforts aimed at testing new technologies, defining and pursuing technology innovation and advancement strategies ● Gather requirements from business (cross-functional customers and partners) ● Manage project list and active projects to ensure completed to customer expectations ● Develop appropriate technical solution to meet customer's business requirements and strategy using SSRS, Telerik, SQL, C# or other coding tools to bring disparate data together ● Design and Mock up user interface designs ● Project Management● Reporting Product Ownership

● Lead team of 12 data analysts to successfully burn down large backlog of user reported data issues and meet service level agreement ● Perform initial client assessment and analysis to begin research process ● Provide senior level technical guidance during customer interactions ● Work directly with product managers, directors, developers and product support specialists to improve on client satisfaction ● Verify data integrity and accuracy ● Provide technical guidance, direction, motivation, and inspiration to team of 12 data analysts ● Create tools and automation to improve ticket turnaround times and efficiency ● Assist in managing escalations driven by need of business

● Identified multimillion dollar client data issue ● Documented data structures to identify their different characteristics and locate their similarities to find ways to integrate for better results ● Designed comprehensive data reports ● Carried out statistical analysis of business data ● Audited data in order to resolve customer related data issues ● Interacted with company staff and customers to provide expert knowledge of business to aid in data analysis ● Handled client related issues and worked with both business managers and supervisors in facilitatingdeliverables ● Evaluated client records to identify and assess issues and anomalies in data ingestion● Performed corrective actions to resolve anomalies in client data ● Developed and implemented databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality ● Located and defined new process improvement opportunities06

Cleveland/Akron, Ohio Area

● Interpreted client created and internally reported issues for validity ● Reviewed PHP/SQL code to find any bugs while troubleshooting problems● Created SQL scripts to automate contract changes and data corrections● Supported analysts in understanding and navigation of PHP/SQL code● Acted as confidant to upper level team members and management

Cleveland/Akron, Ohio Area

● Talend Administrator (Extract Transform & Load Tool)● Re-engineered pre-existing Talend jobs for better error handling, readability and logging● Managed scheduling of data loads using file triggers and time based scheduling tools● Created shell scripts for processing of data files● Developed processes to import data Oracle Databases to Netezza Data warehouse● Worked with senior level managers to satisfy data processing business needs and deliver data on time● Interpreted complex business requirements in order to ensure data integrity

Sherwin Williams 101 West Prospect Cleveland Ohio

● Setup replacement LAMP server (Linux, Apache HTTP Server, MySQL, PHP, Perl)● Debugged, re-compiled and upgraded batch processes and services● Created, edited and tested PHP, Perl and Java applications● Created MySQL databases, tables and queries● Worked with minimal direction to solve complex data integrity issues● Worked with multiple servers in order to migrate and consolidate processes● Performed server administration duties within Linux command line environment for http://webcolor.sherwin.com● Established familiarity with the Stores IT Technologies and SOURCE software

Mayfield Ohio

● Interfaced with business analysts, developers and team leads to clarify and interpret requirements, detail story cards and brainstorm cost effective test and development approaches to defects found in system functionality● Documented defects and tracked defect resolution status using Quality Center and Lotus Notes databases● Performed regression testing upon defect resolution verifying software updates did not affect functionality and defects were properly addressed● Employed test methods within an Agile(Waterfall) testing environment● Executed test plans in multiple software environments (desktop thick client application and web based thin client applications)● Obtained additional Experience using SQL Enterprise Manager and SQL Query Analyzer to extract, create and modify data● Created, edited and executed iteration test plans and systems test plans for multiple versions of the Progressive Insurance Payments and Progressive Insurance Field Task Management projects

Falls Church, Virginia

● Lead test developer for Tactical Control System (TCS), universal ground control system used to control unmanned vehicles (Global Hawk, Fire Scout, Reaper and Others) ● Performed requirements analysis on system, product and core requirements to determine test methods and scope ● Submitted change requests which documented defects and tracked defect resolution status using PVCS (Defect reporting and monitoring software) ● Performed regression testing upon defect resolution verifying software updates did not affect functionality and defects were properly addressed ● Performed formal system qualification tests with customer ● Interfaced with customer to ensure realistic expectations were established and additional requirements were included in requirement specifications ● Managed tasking of test developers to meet deadlines and customer satisfaction ● Lead in integration of DOOR's, Test Director and PVCS, proof of concept which attempted to bring two software suites into one environment ● Created, edited and executed test procedures for multiple versions of Tactical Control System

Quantico, Virginia

Bachelor Of Applied Science (B.A.Sc.), Computer/Information Technology Administration And Management, Junior

B.S. Computer Technology

Associate'S Degree, Computer Technology/Computer Systems Technology, Junior

A.S. Computer Technology