Christopher Wheeler

Christopher Wheeler Email and Phone Number

Global Head of Client Lifecycle Management and Director @ Credit Suisse
New York, NY, US
Christopher Wheeler's Location
New York City Metropolitan Area, United States
About Christopher Wheeler

I am known for my expertise in overseeing legal and operational business functions, focused on process improvement, innovation, and compliance across global markets for major wealth and investment management companies. I specialize in championing strategic initiatives to deliver effective results, participating in critical decision-making processes while working proactively with cross-functional teams to drive competitive advantage. With a strategic mindset, I am committed to cultivating exceptional stakeholder relationships, meeting their needs and expectations at every step. As an experienced and goal-oriented professional, business owners know they can rely on my ability to provide exceptional service, resources, and methods to meet ever-changing objectives and ensure compliance with all regulatory requirements, based on my expertise in the following areas: Strategy ImplementationContract Negotiation

Christopher Wheeler's Current Company Details
Credit Suisse

Credit Suisse

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Global Head of Client Lifecycle Management and Director
New York, NY, US
Employees:
19839
Christopher Wheeler Work Experience Details
  • Credit Suisse
    Global Head Of Client Lifecycle Management And Director
    Credit Suisse
    New York, Ny, Us
  • Credit Suisse
    Global Head Of Client Lifecycle Management/Director
    Credit Suisse Jun 2022 - Present
    New York, New York, United States
    I lead the development of a firm-wide onboarding Know Your Client (KYC) tool capturing and maintaining account and regulatory data, creating new accounts feeding downstream trading. Overseeing a global organization of 300+, I cultivate a lean team culture, ensuring AML compliance, and managing eight global Client Lifecycle Management teams across six worldwide locations. I also manage initial and ongoing client due diligence, reviewing client activity, suspending and reactivating accounts, and conducting high-risk transactions in a risk-averse environment. Collaborating with internal stakeholders, we identify business opportunities, process improvements, and service delivery initiatives.• Established and met monthly key performance indicator (KPI) targets of 95% or higher for global teams.• Combined and cross-trained several teams to manage multiple processes creating leaner efficient team, improving client service and reducing costs.• Directed annual budget of approximately $29M.• Served as application owner for three client data systems, ensuring user functionality, data quality, and control.• Prepared written and oral responses to regulatory inquiries, file productions, and process walkthroughs to demonstrate operational sustainability.
  • Credit Suisse
    Americas Head Of Client Onboarding - Director
    Credit Suisse Feb 2016 - Jun 2022
    New York, New York
    I was also the Global Co-Head of LDD, KYCD IDD, and Enablements. I directed multiple operations of five global teams across client onboarding and KYC initiatives, legal due diligence, agreement data processing, and electronic trading in a risk/control environment. Conducting legal negotiations with key stakeholders, I ensured trading compliance with global regulations, embedding requirements into existing processes. I partnered with internal and external stakeholders to ensure adherence with service level agreements. • Managed vendor resources, including third party legal negotiators and paralegals, overseeing 80% of all legal negotiations.• Oversaw International Swaps & Derivatives (ISDA) negotiations for key clients, reducing risk weighted assets by $14Bn.• Led committee allowing for replication of ISDA non-standard terms for key accounts, empowering negotiators and decreasing time to market to one week.• Oversaw urgent remediation of Portfolio Swap Agreements (PSA) of approximately 800 clients over six months. • Coordinated approximately 925 Master Repurchase Agreement (MRA) and Master Securities Forward Transaction Agreement (MSFTA) negotiations in nine months.
  • Credit Suisse
    Director - Prime Services
    Credit Suisse Jun 2011 - Feb 2016
    New York, New York, United States
    I led a seven-member global team managing legal negotiations for trading agreements and facilitating onboarding process for more than 900 clients for multiple products without missing a fund launch. Collaborating with the technology team, we developed a user-friendly workflow tool and documentation approval portal, improving response times, functionality, and transparency.• Reduced time to market to approximately 25 days for all legal trading agreements.• Opened 2500 accounts to meet Dodd Frank deadline for futures trading in less than one month.
  • Goldman Sachs
    Isda Negotiator/Vp
    Goldman Sachs Jul 2010 - Aug 2011
    New York, New York, United States
    I maximized trading opportunities and profit potential, negotiating ISDA documents, including the master agreement schedule, credit support annex, and ancillary documents supporting firm policies and procedures for all lines of business. I streamlined derivative process documentation, addressing and resolving negotiation issues with key stakeholders.
  • Bank Of America Merrill Lynch
    Isda Negotiation Team Lead/Vp
    Bank Of America Merrill Lynch Sep 2006 - Jul 2010
    New York, New York, United States
    Led negotiation teams to record Prime Brokerage, FX, Hedge Fund and High Net Worth business lines; executed 200+ ISDA Master Agreements and Credit Support Annexes each year.Ensured compliance to firm policies and procedures, and protected company and client interests; collaborated with sales and trading to establish legitimate counterparty priorities to optimize results.
  • Goldman Sachs
    Credit Derivatives Analyst And Negotiator
    Goldman Sachs Mar 2005 - Mar 2006
    New York
    Negotiated various Credit Master Confirmation Agreements ensuring DTCC compatibility. Drafted TRS and Vanilla Confirmations on T+1 basis.

Christopher Wheeler Education Details

Frequently Asked Questions about Christopher Wheeler

What company does Christopher Wheeler work for?

Christopher Wheeler works for Credit Suisse

What is Christopher Wheeler's role at the current company?

Christopher Wheeler's current role is Global Head of Client Lifecycle Management and Director.

What schools did Christopher Wheeler attend?

Christopher Wheeler attended St. Mary's University, St.edward's University.

Who are Christopher Wheeler's colleagues?

Christopher Wheeler's colleagues are Scott Jackson, Isha Singhal, Ashish Katti, Priyanka Tomar, Céline Ansorg, Diana Rincón Manrique, Sarah Berghoff Patterson.

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