A seasoned operations leader with expertise in overseeing large multi-national business units and providing exemplary client support.Focused on streamlining operations, enhancing client experiences through development of trusted relationships and strategic decisions derived from the analysis of market trends as well as ensuring the big picture is maintained. Skilled in establishing and achieving performance standards, managing multimillion-dollar budgets and fostering a positive work culture all while maintaining a diplomatic communication style. Experienced in bolstering and nurturing relationships with internal teams, while adeptly catering to clients across a spectrum from B2B to UHNW segments.Experienced and comfortable working across multiple global locations, including New Zealand, Australia, North and Central America, the Caribbean, Europe, and the Middle East.Key words: Product portfolio management, Seasoned operations leader, Luxury asset management, Financial oversight, UHNW Clients, Private aviation, Private yacht industry, Optimising efficiency, Creating standards, Implementing best practices, Driving continuous improvement, Global operations management, Annual budgets, Business development, Growth opportunities, Client acquisition, Director role, Senior management, Board Member, Negotiation skills, C-Level, Cost reduction strategies, Team leadership, Cross-functional collaboration, ultra high net worth clients, High standards, Preventative maintenance procedures, Client-first approach, Operational training initiatives, Matrix organisation management, Data-driven approach, P&L accountability Supplier management, Strategic planning, Market value management, Project management, KPI creation and maintenance, Bid and sales contract management, CAPEX projects, Cultural change implementation, Stakeholder engagement, Continuous process improvements, Production throughput increase, High client satisfaction