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@realpage.com
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Christopher J. Jackson is listed as Customer Solutions Architect, Solutions Account Manager | Client Success Manager ► Expertise: Producing Product Value - Relationship/Project Management, Problem Solving, Process Improvement & Customer Advocate at RealPage, Inc., based in Lewisville, Texas, United States. AeroLeads shows a work email signal at realpage.com, phone signal with area code 972, and a matched LinkedIn profile for Christopher J. Jackson.
Christopher J. Jackson previously worked as Customer Solutions Architect at Realpage, Inc. and Account Manager I ► Account Executive | Client Success | Relationship Selling | Product Support at Realpage, Inc.. Christopher J. Jackson holds Bachelor Of Arts (Ba), Public Administration from Stephen F. Austin State University.
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AeroLeads found 1 current-domain work email signal for Christopher J. Jackson. Compare company email patterns before reaching out.
Christopher Jackson | Customer Solutions Architect ✉ Christopher.Jackson8841@gmail.com ☎ 972.505.1272As of April 2022, I was internally recruited to help create and establish a culture and processes for the newly created Customer Solutions Architect Team. I was able to handle service requests, client escalations, create help file articles, learn new products, collaborate with new departments, cross product train for my teammates, and continue my education on the multiple integration points between products. These include ActiveBuilding, Answer Automation, Contact Center Leasing, Contact Center Maintenance, ILM, ILM Leasing analytics, Knock, Knock Analytics, Lead2Lease, Marketing Center content management, Classifieds, Syndication, Websites, Online Leasing, OneSite Conventional & Core, resident portal, Screening, and LeasingDesk Insurance.I've also been a senior account executive and client success leader who's managed major client accounts to generate $123M+. What I do is focus on relationship-based selling and ongoing relationship management, in order to engage customers, provide training and fuel repeat sales.I advanced through a series of increasingly responsible roles with RealPage, where my current title is Account Manager. I principally liaise with 9 key accounts, conduct quarterly business reviews with each of them, and identify and capitalize on opportunities to deepen those relationships.Previously, I was Client Success Manager, cultivating partnerships with customers to boost revenue and resolve complex customer service issues. In that role, and throughout my career, I have proven to be a resourceful relationship strategist, working collaboratively with clients, teams, management and partners agencies to maximize revenue.»»» EXPERTISE »»»☑ Client Success☑ Relationship Selling☑ Account Management☑ Account Executive☑ Customer Relationship Mgmt☑ Consumer Engagement☑ Product Support☑ End-User Training☑ Project Management☑ UpsellingRecruiters, hiring managers, and HR specialists, connect with me to gain access to my network!================================LION - LinkedIn Open Networker - Invitations To Connect Welcome!================================
Listed skills include Client Success, Relationship Selling, Account Executives, Customer Relationship Management, and 32 others.
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A career timeline built from the work history available for this profile.
Richardson, Texas, US
Internally recruited to help create and establish a culture and processes for the newly created Customer Solutions Architect Team. I was able to handle service requests, client escalations, create help file articles, learn new products, collaborate with new departments, cross product train for my teammates, and continue my education on the multiple.
Richardson, Texas, US
Here I nurtured 9 key accounts, served as primary point of contact, and captured revenue opportunities by driving client adoption and usage to achieve targeted annual revenue goals. I proposed 1 of 9 separate products offered under the LeaseStar brand. I conducted quarterly business reviews to analyze key metrics of customer usage and identify.
Richardson, Texas, US
In this position, I maintained $1.6M revenue stream through fostering relationships with 57 Propertyware accounts with 52,674 units. I immediately built trust with newly implemented customers through proactive feedback campaign phone calls. I leveraged relationships between internal leadership teams to optimize outcomes for each customer.■ Increased.
Richardson, Texas, US
In this position I took ownership of developing 70 Propertyware accounts with 40,409 units totaling $1.3M+ in revenue. I served as system administrator and expert user for Propertyware Training Department, delivering both paid and complimentary Propertyware Trainings to clients and other RealPage departments. I stepped in to resolve escalations surrounding.
Richardson, Texas, US
At this time, I focused on supervising 25 full-time Propertyware agents. I worked 1-on-1 with agents and listened to customer calls to pinpoint areas of opportunities and define individual performance goals. ■ Moved team average from 3.7% to 4.1% and increased agent scores 15% month over month for 8 consecutive months. ■ Led recruitment process for support.
Richardson, Texas, US
Here I was initially hired as level 1 support agent; promoted to Level 2 after maintaining 91% quality assurance scores and averaging 93% FCR throughout life of tenure. I enabled QA team to achieve 95% monitored score after designing new QA form
Richardson, Texas, US
At this time I was one of two individuals recruited to simultaneously support 4 products (OneSite, Propertyware, Tenant Pro 7, Complete). I resolved difficult customer situations with patience and empathy. I consistently delivered highest first call resolution ratings across entire product support team.
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Pradeep Vishwa
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Ashdeep Singh
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Hyderabad, Telangana, India, India
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Joey Tan
Colleague at Realpage, Inc.
Manila, National Capital Region, Philippines, Philippines
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Navin Rao
Colleague at Realpage, Inc.
Hyderabad, Telangana, India, India
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Jeff Bynum
Colleague at Realpage, Inc.
Katy, Texas, United States, United States
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Shannon Stephens
Colleague at Realpage, Inc.
Dallas-Fort Worth Metroplex, United States
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Avery Harrison
Colleague at Realpage, Inc.
Dallas, Texas, United States, United States
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Mick Greene
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Arlington, Texas, United States, United States
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Edgar Fortin
Colleague at Realpage, Inc.
Metro Manila, National Capital Region, Philippines, Philippines
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Quick answers generated from the profile data available on this page.
Christopher J. Jackson works for RealPage, Inc..
Christopher J. Jackson is listed as Customer Solutions Architect, Solutions Account Manager | Client Success Manager ► Expertise: Producing Product Value - Relationship/Project Management, Problem Solving, Process Improvement & Customer Advocate at RealPage, Inc..
AeroLeads has found 1 work email signal at @realpage.com for Christopher J. Jackson at RealPage, Inc..
AeroLeads has found 1 phone signal(s) with area code 972 for Christopher J. Jackson at RealPage, Inc..
Christopher J. Jackson is based in Lewisville, Texas, United States while working with RealPage, Inc..
Christopher J. Jackson has worked for Realpage, Inc..
Christopher J. Jackson's colleagues at RealPage, Inc. include Pradeep Vishwa, Jericho Vince Ocampo, Ashdeep Singh, Joey Tan, and Navin Rao.
You can use AeroLeads to view verified contact signals for Christopher J. Jackson at RealPage, Inc., including work email, phone, and LinkedIn data when available.
Christopher J. Jackson holds Bachelor Of Arts (Ba), Public Administration from Stephen F. Austin State University.
Christopher J. Jackson is listed with skills including Client Success, Relationship Selling, Account Executives, Customer Relationship Management, Customer Engagement, Product Support, Customer Service, and Leadership.
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