Christopher Potts Email & Phone Number

Newbiggin-by-the-Sea, England, GB

Remote

As a BI Developer and Data Consultant, I support the creation and maintenance of Power BI Dashboards for a variety of clients from health care to finance and more.I build the data models for the reports including any Power Query/DAX measures required and apply them to visualizations to best display what the Client wishes to see.I also work within Azure.

Gateshead, England, United Kingdom

As a Data Quality Analyst, I support the IT operations within the Authentication division in ensuring the data in our systems meets the high standard needed to ensure our service runs correctly.I provide support to our database analysts and technical teams to provide information on data in the system that has an issue such as incomplete fields in the.

Newcastle Upon Tyne, United Kingdom

As a Data Reporting Administrator Analyst, I support the marketing function through effective performance reporting and analysis, working closely with the CRM team to produce reports on campaign success. I provide customer insight data for inclusion in regular reports submitted to people at all levels within our business as well as identifying areas of the.

Gosforth, Cumbria, United Kingdom

• At Parkdean I am a Resource Planning analyst. My duties include running MI for the contact centre department from the creation of and maintenance of all reporting within the contact centre, Telephony/outbound dialler.
• Admin
• Real time tracking of activities
• Reporting to various stakeholders within the head office
• Use of excel and VBA to create reports
• Long term tracking of KPIs

As a Scheduling Analyst my responsibilities include:Tracking staffing gaps and fixing any issues found, developing procedures to improve staffing across all the departments, ensuring all schedules are followed correctly, forecasting future staffing issues, working closely with the resource planning and MI teams to ensure accurate information across all.

As a real time manager my responsibilities included:Schedule managementData AnalysesExcel spreadsheetsIntervallic management of service levelProviding reports for management or clients

My responsibilities as Technical support included receiving calls from customers and noting down the issues. Then my job was to bring the customer to the correct solution for them. This was done using a variety of tools alongside my own knowledge to guide the customer through the correct steps and bring them to a solution. I was also required to have in.

Bachelor Of Arts (B.A.), Music Performance, General

Bachelor Of Arts (Ba) Hons, Music Performance, General

Activities and Societies: Improv band, external gigs and functionsI took a contemporary music performance course