Christopher Fong
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Christopher Fong Email & Phone Number

Senior Technical Support Engineer at ServiceNow
Location: Orlando, Florida, United States 5 work roles 4 schools
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Current company
Role
Senior Technical Support Engineer
Location
Orlando, Florida, United States
Company size

Who is Christopher Fong? Overview

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Christopher Fong is listed as Senior Technical Support Engineer at ServiceNow, a with 32886 employees, based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Christopher Fong.

Christopher Fong previously worked as Systems Engineering Specialist at Sedgwick and Support Analyst at United Site Services. Christopher Fong holds Bachelor Of Science, Computer Science from University Of Central Florida.

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ServiceNow

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About Christopher Fong

Christopher Fong is a Senior Technical Support Engineer at ServiceNow.

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ServiceNow
Servicenow
Senior Technical Support Engineer
Orlando, FL, US
Website
Employees
32886
AeroLeads page
5 roles

Christopher Fong work experience

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Senior Technical Support Engineer

Orlando, Fl, Us

Systems Engineering Specialist

Orlando, Florida, United States

Support Analyst

Remote

Served as a DevOps administrator, overseeing databases and codebases to automate workflows, reduce manualtoil, and streamline daily operations.▪ Reduced Salesforce ticket inflow over 90% for equipment tracking by creating a JavaScript web applicationthat provides real-time shipment tracking updates for management.▪ Managed Active Directory and Exchange Admin Center, overseeing the onboarding and offboarding of over250 user accounts, as well as coordinating computing… Show more Served as a DevOps administrator, overseeing databases and codebases to automate workflows, reduce manualtoil, and streamline daily operations.▪ Reduced Salesforce ticket inflow over 90% for equipment tracking by creating a JavaScript web applicationthat provides real-time shipment tracking updates for management.▪ Managed Active Directory and Exchange Admin Center, overseeing the onboarding and offboarding of over250 user accounts, as well as coordinating computing equipment orders.▪ Represented United Site Services at cross-functional meetings with other companies to negotiate favorable terms and costs for implementation of new software. This allowed for the consolidation and removal of existing redundant infrastructure and significant cost reductions for the company. Show less

Jun 2022 - Nov 2022

Technical Support Specialist

Orlando, Florida, United States

Operations supervisor of a Level 4 autonomous vehicle fleet for a government contract with the Florida Department of Transportation at the University of Central Florida.▪ Assisted engineering team with integration of LiDAR-camera fusion Simultaneous Localization and Mapping(SLAM) and internal systems electronics for vehicle deployment.▪ Reduced average travel time over 40% for vehicles deployed on new routes by identifying operationalinefficiencies – achieved within the… Show more Operations supervisor of a Level 4 autonomous vehicle fleet for a government contract with the Florida Department of Transportation at the University of Central Florida.▪ Assisted engineering team with integration of LiDAR-camera fusion Simultaneous Localization and Mapping(SLAM) and internal systems electronics for vehicle deployment.▪ Reduced average travel time over 40% for vehicles deployed on new routes by identifying operationalinefficiencies – achieved within the initial six months of deployment.▪ Led training and mentoring of new hires on how to operate vehicle computer systems, provide technical maintenance, and ensure quality assurance of all vehicle components. Show less

Aug 2021 - Jul 2022

Software Developer

Quiet Wave Llc

Remote

Coordinated the development, testing, and deployment of feature updates for a production game server in Java.▪ Designed user group permissions, automated SQL database management, and tools improving user experience.▪ Created configuration files with YAML which allowed for quick modifications to coded parameters without having to edit the source code and recompile JAR files.▪ Utilized FileZilla’s SSH FTP to securely transfer files to and from the company’s remote file server.

May 2020 - Jul 2020
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4 education records

Christopher Fong education

Education record

Winter Springs High School
FAQ

Frequently asked questions about Christopher Fong

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What company does Christopher Fong work for?

Christopher Fong works for ServiceNow.

What is Christopher Fong's role at ServiceNow?

Christopher Fong is listed as Senior Technical Support Engineer at ServiceNow.

Where is Christopher Fong based?

Christopher Fong is based in Orlando, Florida, United States while working with ServiceNow.

What companies has Christopher Fong worked for?

Christopher Fong has worked for Servicenow, Sedgwick, United Site Services, Coast Autonomous, and Quiet Wave Llc.

Who are Christopher Fong's colleagues at ServiceNow?

Christopher Fong's colleagues at ServiceNow include Patrick Dennis, Joseph Fugate, Lata Grover, Swetha Saminathan, and 김현준 Joon.

How can I contact Christopher Fong?

You can use AeroLeads to view verified contact signals for Christopher Fong at ServiceNow, including work email, phone, and LinkedIn data when available.

What schools did Christopher Fong attend?

Christopher Fong holds Bachelor Of Science, Computer Science from University Of Central Florida.

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