Head Of Design Group, Nexer Digital
CurrentAstraZeneca:- Concept medical device/service ideation and usability testing- Proact - a ground up research,design, and development project that provided a messaging platform for patients on clinical trials that allows them to directly contact their medical teams (produced in partnership with Cancer Research UK and The Christie Hospital)- Usability testing and benchmarking of internal business tools - Development of inclusive design guidelines and standards to support project development - Hackathon design and support - Service modelling and blueprintingBBC- Early concept validation of emerging technologies- Inclusive needs research (in home ethno and diary studies)- On demand TV viewing research - Usability testing across different projectsSport England- Continuous improvement strategy for website using - Evaluation framework research, design and development- Funding journey research and mappingNHS Digital and DWP- Inclusive design trainingIntercontinental Hotels Group: - Green Engage (Energy management portal for hotels, engineers and corporate users) - Brand Central (Multi-brand portal) - IHG Academy (Employment website) - Shelter in a storm (Global disaster fundraising support site)Royal London- Team usability and inclusive design training- Usability testing- Accessible usability testing- Accessibility reviewsRentalcars (BookingGo)- Website and Mobile App usability- Usability lab training for design team- Accessibility reviews of all key digital channels- Inclusive design trainingCitizens Advice - Preliminary digital service strategy, merging six separate sites into a single site with a focus on a more user centric serviceGaming- Soccermanager.com- Second screen gaming in cinema environments. Using bring your own device games. Fintech - MinPension.se (5yrs of research and solution design)- Winner of Pension Dashboard hackathon run by Aviva on behalf of HMTresury
