Co-Manager
Oklahoma City, Oklahoma, United States
Co-Manager of new Co-Brand venture with Love's Truck Stop and Hardee's (soon to be Carl's Jr)- Assisted with transition from blueprint to actual physical construction of new restaurant addition. - - Providing insight and knowledge of restaurant layout and logical or practical methods of work-flow.- Ensured successful and profitable operation of the Restaurant.- Managed employee availability, scheduling, hiring, and termination procedures.- Negotiated some of the vendor contracts (food, beverages, etc.).- Directed facility repairs and maintenance using external vendors.- Updated seasonal store offerings on menu, in inventory, and with employee training.- Accountable for daily, monthly, and yearly financial reporting.- Inventory cost of goods as they relate to sales.- Exhibited outstanding customer service, with proven ability to resolve customer complaints and handle conflict resolution.- Empowered and educated employees as a team, to act in a similar capacity by becoming leaders themselves.- Ensured a safe environment with adherence to all local, state, and federal laws and regulations.- Assisted as both the front (and back) of the house service manager or kitchen manager.- Managed inventory (storage, rotation) with final review and approval of all inventory orders for services provided.- Programmed and also provide future technological assistance to IT Support staff for POS systems.