Providing outsourced IT services for a variety of clients. High-level collaboration with customers, extended team members including internal staff, business partners and vendors for the successful support of IT solutions. A variety of projects include hardware purchase, network design, domain rollouts, integrated VOIP systems, integrated cloud services and colocation services.• Directly interfacing with executive management • Project development with business requirements, risk assessment & budget development • Project management, implementation documentation, test plan development • Administration of Windows NT Server, 2000, 2003, SBS, 2008, 2012, 2016, 2019, 2022, Microsoft Exchange 4.5 to 2016 and Microsoft 365, Microsoft Teams, & Google Workplace • End user support for Windows 95, NT, 98, 2000, XP, Vista, 7/8/10/11 and MacOS • Implementation, administration, and support for company systems such as Salesforce, eClinicalWorks, and a variety of VOIP systems such as Cisco, RingCentral • IT budget development and management/financial reporting • Scope management, task management, time management & change management • Managing cross-functional teams, internal staff, business partners & vendors • Managing bidding process including vendor selection and price negotiation • Ensuring on time delivery within budget constraints and meeting all success criteria

One-on-one career coaching working with both C-Suite executives and technical minded people creating customized career transition plans.

Managing all aspects of daily operations of the IT Department. Interfacing with executive management and facilitating both IT related and non-IT related projects. • Directly reporting to the executive management• Managing daily operations of the IT Department serving multiple locations• Managing IT staff, vendors and network administration• Project management, design\implementation and project budget development\management• Coordinating with internal departments, business partners and vendors• On time and within budget deliveries for a variety of IT and non-related IT projects• Maintaining the highest levels of network performance Security in conformance to HIPAA Guidelines and adherence to Department of Health Standards• Creation of policies and procedures for daily operations and introduction of new systemsPurchasing, planning and implementation of new systems• Managing multiple vendors through the bidding process, negotiating lower prices Project management for new server Rooms, network closets and office locations

As IT manager, responsibilities included coordinating tasks between IT staff and developers in Los Angeles as well as in New York, San Francisco, Seattle and Paris. Performing administration troubleshoot desktop/servers and achieving various milestones for the completion of new domain implementation. As a member of the Design and Implementation team, I undertook the task of combining nine companies into one Active Directory Network. Build and maintain over 100 production servers for online gaming.

Assist Robert Half internally transitioning from mainframe clients to server-based clients and rollout to Windows 98. Helpdesk/Tech Support level I, II and III for a variety of clients. Environments included as many as 3000 users per shift, three shifts per day and in five different languages.