Key Highlights: ⇨ Conduct regular data quality monitoring of mortgage and unsecured lending scorecards to identify and remediate rule breaks, ensuring accurate reporting and compliance with regulatory standards.⇨ Implement new data quality measurement frameworks for mortgage and unsecured lending products, enhancing accuracy and reliability in reporting while driving continuous improvement initiatives.⇨ Collaborate with data owners, consumers, offshore teams, and technology partners to ensure the firm's data is fit for purpose, fostering a culture of data stewardship and enhancing overall data quality.

Role Focus: As an AVP of Data/Information Management, I consolidate data management risk metrics and analyze trends to devise reports, determining progress against benchmarks. Oversee regular data management risk updates, evaluating data related R&C across Business and IT processes.Key Highlights: ⇨ Support the execution of data quality measurement and reporting projects, including the entire data quality lifecycle from Critical Data Element (CDE) identification to the implementation of data quality controls and monitoring.⇨ Identify data quality requirements and initiate projects to address in-business needs to meet various Data Governance data quality requirements.⇨ Assist in writing business and functional requirements, develop technical specifications, oversee UAT and post implementation validation, oversee data profiling, maintain project templates, and track statuses of CDEs and data quality rules of various data quality dimensions.

Role Focus: During this role, I improved the quality, integrity, and reliability of Wholesale Risk critical data through the design and implementation of a comprehensive data management strategy. Supported data management efforts through data-centric analysis of Wholesale Risk applications and related data flows.Key Highlights: ⇨ Strengthened working relationships with Data Content Owners (DCO's), Risk Management, line of business partners, and other CDO groups. ⇨ Validated growth through teamwork to assess needs, understand regulatory requirements, and execute the team agenda while presenting various data metrics. ⇨ Sustained the lifecycle of different Data Quality issues to assure remediation, driving operational improvements in data quality management functions.

Role Focus: As the Senior Analyst, I ensured the maintenance of effective business and process controls across all businesses, leading and supporting strategic initiatives/ad hoc projects. Sustained production deployments through the beta testing of all software for acceptability, recognizing software flaws.Key Highlights: ⇨ Supported clients and internal users on system functionality through comprehensive training while aiding overall operations. ⇨ Recognized suggested changes in a technical environment to construct test scripts for regression and functionality testing, while assisting in software development.

Role Focus:During my career as a Senior Analyst, I identified the degree of risk to lend funds or extend credit while analyzing reports, and credit data. Key Highlights:⇨ Examined financial data and the firm's investment portfolios, analyzing the risk involved in different investment opportunities. Resolved credit limit breaches on a facility and transactional level for different investment products while observing the clients’ financial situation.⇨ Assured comprehensive facility management to develop, alter, remediate, and cancel credit deals, depending on the clients’ suitability for credit terms.⇨ Assisted in rules-based funds processing, client annual reviews, and exception monitoring to guarantee Credit Risk Management while mitigating losses.

Role Focus: As a client service representative, I assisted customers as per service quality standards and the Benefit Payments delivery model. Addressed client inquiries and requests related to payment issues, system access, audit requests, reconciliation break research, and account transactions while strengthening customer relationships.Key Highlights:⇨ Cooperated with the Benefit Payment Services Department to assist client Qualified and Non-Qualified pension accounts, guaranteeing workplace sustainability and mutual value exchange.⇨ Resolved potential issues affecting client relationships, assuring customer retention and business growth.