Christopher Mclaughlin Email & Phone Number

New Jersey, United States

• Operational Management: Lead a team of District Directors overseeing 21 Travel Plazas on key highways, including the New Jersey Turnpike, Garden State Parkway, Atlantic City Expressway, and Route 80, driving annual.
• Brand and Profitability Leadership: Drive adherence to best-in-class brand standards and maximize profitability as a licensee for major brands such as Chick-fil-A, Shake Shack, Starbucks, Dunkin' Donuts, Panda Express.
• Project Leadership: Successfully led the opening of 3 major travel plazas in 2024, enhancing the company’s footprint and service offerings.
• Financial Analysis and Strategy: Perform comprehensive financial analyses to guide strategic decisions and enhance operational efficiency, significantly contributing to the company's overall financial health and.

New Jersey, United States

• Managed a portfolio of acquired Corporate 7-Eleven, Sunoco, and Speedway stores across New Jersey, Pennsylvania, Maryland, Delaware, and New York.
• Drove merchandise and fuel sales, exceeding a Net Sales budget of $750M.
• Maintained cross-functional relationships with key internal and external stakeholders to capture integration synergies.
• Participated in network planning to approve new store openings, relocations, and optimizations, achieving targeted operating earnings.

Greater Philadelphia

• Led Franchise and Corporate Operations across New Jersey, New York, Delaware, Maryland, the District of Columbia, and Southeastern Pennsylvania.
• Coached, trained, and developed multi-unit Area Leaders on best practices to enhance sales, gross profit, and net earnings.
• Maintained cross-functional relationships with key internal and external stakeholders nationwide.
• Expanded online delivery platforms and spearheaded proprietary beverage-related remodels.
• Drove QSR sales and upheld food safety standards for Ladson Flat Grill and Laredo Taco Company concepts.

Mount Laurel, NJ

• Led a team of 5 Executive Team Leaders, 12 Team Leaders, and over 300 Team Members.
• Enhanced store operations, processes, and culture, achieving a sales increase and improving margin profitability against an annual goal of $56 million.
• Improved leadership execution through active performance management, including recognition, coaching, feedback, corrective actions, and performance reviews.
• Drove efficiency with customer-centric scheduling, ensuring adherence to payroll plans.
• Recruited, assessed, and developed top talent through college campus engagement and professional networking.

Millville, NJ

• Led a team of 2 Executive Team Leaders, 9 Team Leaders, and over 100 Team Members to deliver exceptional value and guest service in a retail environment.
• Achieved the lowest turnover rate in New Jersey for 2017 by implementing effective recognition, appreciation, development, and engagement practices.
• Enhanced store processes and operations to surpass the annual sales goal of $22 million, improving sales, controlling expenses, and increasing margin profitability.
• Successfully implemented an in-store digital fulfillment shipping center, achieving the highest order fulfillment percentage in New Jersey for 2017.
• Recruited, assessed, and developed top talent at the Executive and Team Leader levels, onboarding high-potential candidates for both the store and district.
• Improved leadership execution through active performance management, including recognition, coaching, feedback, corrective actions, and performance reviews.

Howell, NJ

• Led a team of 4 Executive Team Leaders, 12 Team Leaders, and over 150 Team Members, delivering outstanding value and exceptional guest service in a retail environment.
• Enhanced store processes and operations, driving increased sales, controlling expenses, and improving margin profitability, surpassing a year-to-date sales goal of $34 million.Improved leadership effectiveness through.

Greater New York City Area

• Oversaw operations including inbound and outbound logistics, stockroom inventory control, property management, and vendor controls, implementing company best practices to achieve over $54 million in sales.
• Analyzed operational performance metrics to develop and implement action plans, consistently delivering quality results.
• Recognized, coached, and provided meaningful feedback through active performance management to 5 direct supervisory reports and 75+ indirect reports.
• Allocated payroll based on forecasting to create effective scheduling grids.
• Recruited, selected, developed, and retained talented candidates across all levels, from entry-level to salaried leadership positions.

Ewing, NJ

• Demonstrated leadership by acting as a liaison between 86 team members and a 9-member coaching staff, effectively resolving conflicts and fostering team camaraderie.
• Successfully balanced a demanding schedule that included 40+ hours of practice, training, competition, and travel, alongside a full academic schedule.

Bachelor'S Degree, Business/Commerce, General

Activities and Societies: Co-Captain of the TCNJ Varsity Football Team, Member of the TCNJ Rugby Team

Interdisciplinary Business, Business Administration And Management, General, Freshman

Activities and Societies: McDaniel College NCAA Football Team MemberTransferred to The College of New Jersey after completion of 36.

Honors Graduate, High School/Secondary Diplomas And Certificates

Honors Diploma Earned National Honor Society Member 3 Advanced Placement Courses 3 Sport Varsity Athlete including Captain of the Patriots.