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I’m an experienced operations executive and entrepreneur, with a focus on technology marketplace companies in the on-demand and gig economy. I lead multifunctional teams and departments to grow revenue, while saving costs through improved efficiency. My diverse product and technology background, working in companies from startup to the Fortune 100, allows me to thrive in almost any environment.I have helped grow and define businesses from the earliest stages through significant growth; including, managing a P&L of over $9 million in revenue, leading a national team, defining pricing models, forecasting, business development and marketing. I understand the critical role of technology, and have built solutions from proof of concept to scaled production. I have experience managing large teams and client relationships, selling and delivering enterprise grade solutions, and understand the impact and importance of quality customer support.
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Head Of ProductS2G InvestmentsChicago, Il, Us -
Director, Client Solutions & IntegrationsWalmart Golocal Oct 2024 - PresentWe leverage Walmart's extensive delivery network to deliver products from a merchants' store to your door.My team is responsible for 4 key areas of the GoLocal business:1. We onboard clients to the Walmart GoLocal platform. 2. We establish channel partnerships to make client onboarding easier and faster.3. We work closely with account management teams to grow and maintain client relationships.4. We work with product to inform the roadmap, and help roll out and train associates and clients about new features. -
Director, Launch OperationsWalmart Golocal Jan 2024 - Oct 2024We leverage Walmart's extensive delivery network to deliver products from a merchants' store to your door.As Director of Launch, my team onboards clients to the Walmart GoLocal platform. We ensure their eCommerce website connects to our driver network, to enable same day/next day delivery to consumers. -
Head Of Merchant Strategy And Operations, New VerticalsDoordash Dec 2020 - Aug 2023Led our New Verticals Merchant Selection and Success team, scaling the operation from hundreds of merchants to tens of thousands in just over 2 years.Built the foundations for our retail, alcohol, grocery and convenience businesses, including selection strategy, sales operations, onboarding and activations.Responsible for merchant selection and onboarding strategy, product operations, identifying, advocating for, and operationalizing merchant facing products including inventory and loyalty integrations, item and order management, resulting in over $40M in incremental annualized revenue. -
General ManagerZumper Oct 2018 - Dec 2020Greater Chicago AreaAt Zumper, we are revolutionizing the rental leasing experience to make it as seamless as booking a room online. As General Manager, I am responsible for the Chicago market. Our goal is to help landlords lease out their properties faster than anyone else, and for renters to find their ideal home at the click of a button. -
Vice President Of OperationsThe Graide Network Apr 2018 - Oct 2018Greater Chicago AreaThe Graide Network is an education technology platform that connects K-12 teachers to qualified teaching assistants at universities across the country. Our “Graiders” provide hand-crafted, personalized, feedback and grades on student writing. Research shows that students learn more through effective feedback and, by partnering with teachers, we can multiply their impact on learning in the classroom. Our platform increases the volume, frequency and depth of feedback, without requiring teachers to invest more of their own time outside the classroom. The incredible support of our Graider Network engages students, improves learning outcomes, and provides data and insights to educators like never before.www.thegraidenetwork.com @graidenetwork -
General Manager Of ExperientialShiftgig Jun 2017 - Dec 2017Greater Chicago AreaShiftgig is a technology company built to connect millions of shift workers with millions of gig jobs. In the Experiential division of Shiftgig, we focus on using our tech platform to provide staff for experiential marketing, trade shows, festivals, conventions, and other large events nationwide.• As General Manager of Experiential, I was responsible for a national division grossing over $9M annually, with a team of 20 people managing clients, events and thousands of contractors across the country. • I managed sales, operations and partnerships to ensure our growth and success. We helped major marketing agencies and brands to deliver high quality brand ambassadors for diverse national campaigns.• In just 6 months, exceeded every monthly sales goal and led our team to record months of revenue and contribution profit. This resulted in the highest grossing, most profitable year ever for the Experiential Marketing group.• I managed, and hired, a diverse team with experience ranging from entry level to director. Re-defined, and streamlined roles and operations to improve efficiency, and reduced costs by over 20% while growing the business.• I worked closely with product, engineering and marketing teams to incorporate feedback, improving our technology platform and recruiting efficiency, allowing us to meet growing client and business needs. -
General ManagerLuxe Feb 2016 - Jun 2017Greater Chicago AreaAn on demand parking and car care service. Luxe is more than a parking app. We aim to make one of the most painful parts of owning a car and traveling to the city not just easy, but enjoyable. From seamless drop off and pickup, to services like refueling, oil changes, and even late night rides home.• As General Manager, I am responsible for the management and growth of the Chicago market, including annualized P&L over $3.5 million and 200+ employees.• I grew the business 8x and improved gross margin from negative triple digits to positive in just 10 months.• I guided the city through multiple strategic changes, including acquisition and integration of a local valet company and launching and integrating an on-demand rental delivery business for Hertz.• Planned and oversaw the conversion of over 100, 1099 contractors to W2 employees, as a result, decreased valet acquisition spend by 5x and reduced overall employee costs while increasing wages and improving performance• Tackled regulatory issues by working closely with the city, to navigate new and existing licensing processes, to make sure we could operate successfully. As a result, we were granted one of Chicago's first Emerging Business Permits. -
Director Of OperationsCultivate Labs, Inc Dec 2014 - Nov 2015Greater Chicago AreaAt Cultivate Labs, my focus is making sure our business runs smoothly and continuously explores new opportunities for growth. This includes managing projects, tracking metrics and projections, and identifying how we can continue improving to be more successful.We help organizations use crowdsourcing internally. Leverage the untapped knowledge, wisdom, and experience of your people through prediction markets and internal Kickstarter style crowdfunding campaigns to improve the decisions you’re making every day.• Managed the progress and direction of client projects and technology development for two new SaaS enterprise crowdsourcing products; a prediction market forecasting solution and idea management/crowdfunding platform• Managed company P&L over $1.5 million annually and 13 employees. Performed financial modeling, product pricing, client contracts and proposals, forecasting and invoicing• Sold and delivered our second largest account. Grew the project from a pilot to our first multi-year commercial client• Measured and communicated key company metrics on health of the business, and identified strategies for improvement ranging from sales and marketing to product development -
Director Of Products (Inkling Markets)Cultivate Labs, Inc Jun 2014 - Dec 2014At Inkling Markets (acquired by Cultivate Labs), my focus is making sure our product and customers are successful. This includes managing projects, tracking metrics and projections, and identifying how we can continue to improve. -
Sr. Project Analyst & Director Of Innovative Technology SolutionsWilliam Blair And Company Sep 2011 - May 2014Greater Chicago AreaWilliam Blair is a leading mid-market investment and financial services firm that manages over $54 billion in assets. My role is to interpret the needs of the business and formulate innovative technology solutions to support and grow the enterprise. My responsibilities extend through all project stages from brainstorming through implementation.I have a proven track record of leading and delivering solutions to Fortune 500 companies and now apply that expertise every day at William Blair. Prior to Accenture, I received a Bachelor’s degree in General Engineering, with a concentration in control systems, from the University of Illinois at Urbana Champaign.Specialties: Smart Grid, Mobility, Technical Architecture -
Cto/CooPassionbox Llc Oct 2011 - Oct 2013ChicagoCo-founded a couple’s date night subscription box service. I was responsible for building the e-commerce platform for ordering and delivery of our productManaged operations of the business including: financial modeling, processes, marketing and optimizing our product costs to increase margin and revenue
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ConsultantAccenture Technology Labs Aug 2006 - Aug 2011Visualization and Analytics Platform Development:- Led the development from concept to delivery of Accenture’s Smart Grid analytics and visualization application at a major Canadian utility- Managed local and offshore development teams to set up infrastructure and deploy multiple client versions- Worked with senior business stakeholders in the energy industry to translate requirements and guide engineers in the development of new functions in the product- Developed key relationships with a vendor partner to incorporate their technology to deliver a state of the art visualization and analytics platformNoSQL/Emerging Data Platform Research:- Researched the state of the art in NoSQL data platforms and presented findings that helped define Accenture’s research and development agenda in the space.Mobile Development Projects:- Developed iPhone and Microsoft HealthVault integration for personal and payer healthcare management- Designed mobile architecture for access to backend enterprise resource planning systems from a BlackBerry device- Developed a wireless media delivery system for a touchscreen wall display via Bluetooth to mobile devices- Designed geospatial mapping and location based service applications for an industry leading map data provider- Developed J2ME mobile phone software, database, and web interface for a camera phone proof of concept- Helped develop mobile .NET application for the 2010 U.S. Census Mobile Address Canvassing ProgramNext Generation Mobile Workforce Technician:- Led the development architecture for SaaS mobile workforce management system- Assessed geospatial service vendors for integration with the applicationNext Generation Bank Branch Technology:- Developed next generation branch banking technologies focusing on RFID and touchscreen interfaces to transform the sales experience in a service branch- Worked with a global team to develop and deploy products at client and research sites in Europe, India, and U.S.A. -
Research And Development InternAccenture May 2005 - Aug 2005Developed First of its kind J2ME Mobile Application for capturing field evidence in a law enforcement setting and recording it to a database for access through a web interface.
Chris Marshall Skills
Chris Marshall Education Details
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General Engineering - Control Systems
Frequently Asked Questions about Chris Marshall
What company does Chris Marshall work for?
Chris Marshall works for S2g Investments
What is Chris Marshall's role at the current company?
Chris Marshall's current role is Head of Product.
What is Chris Marshall's email address?
Chris Marshall's email address is ch****@****ail.com
What is Chris Marshall's direct phone number?
Chris Marshall's direct phone number is +163187*****
What schools did Chris Marshall attend?
Chris Marshall attended University Of Illinois Urbana-Champaign.
What skills is Chris Marshall known for?
Chris Marshall has skills like Technical Architecture, Mobile Computing, Smart Grid, Management Consulting, Program Management, It Strategy, Analytics, Business Analysis, Project Management, Business Intelligence, Cloud Computing, Requirements Analysis.
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Chris Marshall
Los Angeles Metropolitan Area -
Chris Marshall
Transforming Real Estate Ventures With Analytical Insight And Strategic VisionPortland, Me2idexx.com, gmail.com -
Chris Marshall
Spring, Tx4weatherford.com, sbcglobal.net, weatherford.com, tetratec.com4 +181493XXXXX
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Chris Marshall
Bethlehem, Pa -
Chris Marshall
Boston, Ma3reebok.com, yahoo.com, crocs.com
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