Technical Services Sr. Specialist
• Microsoft Office365/Teams/SharePoint, Smartsheet, and website administrator• Build and maintain public-facing and internal websites using WordPress, Pantheon, SharePoint, Weebly, Github, Heroku, and custom HTML, CSS, and PHP• Build, organize, and maintain databases and file repositories, as well as control permissions• Write advanced Microsoft Excel and Smartsheet formulas to automate a variety of workflows, sometimes using Visual Basic and Macros• Help to determine and enforce operational security best practices• Resolve IT helpdesk tickets in person, as well as remotely• Develop and update complex standard practice workflows, normally using Microsoft Visio