Sangita Singh Email & Phone Number

Richmond, Va, Us

Austin, Texas Metropolitan Area

Tegria is a global healthcare consulting and services company that proudly partners with provider and payer organizations to advance care, improve performance, and tackle healthcare’s biggest challenges

Austin, Texas Metropolitan Area

• Lead a global shared services team of over 50 team members accountable for global billing, credit and collections, accounts payable, fixed assets, and payroll• Global project leader for automation of Order to Cash process resulting in digitalization of operational processes and better customer experience with increased productivity of over 50%• Streamline the monthly close process by standardization of operating procedures and best practices across the global controllership… Show more • Lead a global shared services team of over 50 team members accountable for global billing, credit and collections, accounts payable, fixed assets, and payroll• Global project leader for automation of Order to Cash process resulting in digitalization of operational processes and better customer experience with increased productivity of over 50%• Streamline the monthly close process by standardization of operating procedures and best practices across the global controllership organization resulting in improvement by 40% (shorten the close cycle by 4 business days) • Execute integration of a significant acquisition and identify synergies through process and control improvements resulting in cost savings of over 25%• Execute collection of significant past due balances from clients in collaboration with legal and operation teams causing an improvement in liquidity of over 30%• Serve as a key partner to senior leadership on strategic initiative discussions by understanding and communicating the accounting and finance implications of various strategies and transactions• Assess accounting personnel, processes, and systems for improvement opportunities, offering recommendations for improvements and implementing new processes or changes to systems in support of accounting and finance objective• Oversee the timely and accurate completion of balance sheet reconciliations across the accounting organization• Responsible for key support in transactional testing for the timely and successful completion of the annual audit• Collaborate with the business on strategic initiatives, including identifying cost optimization actions, growth and restructuring opportunities• Partner with Internal Audit, FP&A and Business Unit functions to streamline internal controls over financial reporting by ensuring engagement and accountability to ensure accurate and reliable financial reporting Show less

New Delhi Area, India

• Research and reconcile to match the data captured at the Stores (register) and in sales system• Maintain quality control and satisfaction records, constantly seeking new ways to improve customer service• Identify and resolve the mismatch between the POS and sales system • Resolve and document daily deposits of stores after identifying the reasons of shortages and overages• Prepare weekly dashboard for clients for activities assigned which reflects the comparison between two… Show more • Research and reconcile to match the data captured at the Stores (register) and in sales system• Maintain quality control and satisfaction records, constantly seeking new ways to improve customer service• Identify and resolve the mismatch between the POS and sales system • Resolve and document daily deposits of stores after identifying the reasons of shortages and overages• Prepare weekly dashboard for clients for activities assigned which reflects the comparison between two periods• Perform periodic agent call audits and providing guidance to technical/billing functional excellence• Coordinate and facilitate call calibration sessions to identify customer needs and expectations• SPOC for leading client quality call held across the enterprise and prepare the gauge R&R• Provide Cu Service for Verizon internet service provider for the U.S based clients and promote various offers • Mentor new hires during the bridge period between training Show less

New Delhi Area, India

• Preparation of Daily and Monthly MIS as per the requirement of senior officials of the Bank.• Handling customer grievances received over phone banking and in person• Taking care of the re-look of the files until they get disbursed (Used Car Loans)• Handling team to ensure that their targets should be Achieved• Maintaining Daily MIS & Monthly MIS

Mba Finance, Accounting And Finance

Bachelor Of Commerce - Bcom, Accounting And Finance

10Th And 12Th