- Oversaw product strategy and roadmap for 8 products accounting for $100 million in annual revenue- Guided 2 new products from concept to launch with a clear go-to-market plan for customer adoption- Partnered with senior executives to solidify business objectives, define go-to-market strategies, establish KPIs, and provide strategic guidance to product-oriented delivery teams (PODs)- Redesigned existing enrollment path and shopping cart experience increasing conversion rate over 100%- Designed innovative and market leading products based on microservices architecture- Increased product adoption of portfolio through customer-centric design and design thinking principles- Designed industry leading rent payment reporting solutions via PMC integrations and direct consumer account integrations with Metro2 formatted data furnishing to major credit bureaus- Conducted vendor assessments ensuring alignment with business objectives, requirements, and costs- Revamped hiring process and championed product team initiative of hiring for exceptionalism- Designed product team evaluation framework for product delivery coaching across 8 core dimensions- Instituted new PDLC and processes to achieve superior outcomes and meet product roadmap goals

COO - Strategy, Operations, Bus Dev – ModernAnalyst.com (Product Management Community)- Managed all aspects of operations and grew existing revenue streams 50-70% YoY for 5 years- Built educational web community and resource portal for business analysts and product managers - Provided product management and business analysis mentorship to project team members- Executed business development initiatives to support the sales process and expand into new markets- Tracked KPIs, improved visitor conversion rates, drove search engine marketing strategy (SEO/PPC)- Defined editorial strategy, coded HTML/CSS email campaigns, hosted educational webcasts- Performed website risk assessment, created continuous back-up and disaster recovery plan - Authored dozens of articles on business analysis, product management, and design thinking principlesHead of Product Delivery - Requirements.com (Tool Directory & Digital Media)- Developed product vision and roadmap for MVP of responsively designed Requirements.com website- Identified key personas, defined go-to-market strategy, and planned supporting MMP features- Decomposed themes and epics into user stories, prioritized and groomed product backlog- Directed sprint planning, daily stand-ups, sprint demos, and sprint retrospectives- Delivered follow-on MMP features according to roadmap and aligned with go-to-market strategy

(Native Mobile App Design, GTM Strategy, MVP Launch) - Conducted product discovery applying design thinking principles for “Grubhub for Food Trucks”- Designed UI/UX, wireframes, information architecture, and storyboard of user flows for native mobile app - Designed crowdfunding campaign, successfully raised $30,000 for minimum viable product (MVP) - Led iterative prototype development, proved solution viability, and led agile MVP development- Created three-pronged mobile app revenue strategy, derisked business, and lowered burn rate by 23%- Defined go-to-market strategy, aligned delivery of new functionality, evolved MVP into MMP- Established vision for and collaborated with video producer and director for Crowdfood marketing videos- Advised company founder, collaborated on creation of business plan and angel investor pitch deck

(Native Mobile App Design, Prototype Delivery)

(Product Management, B2B Big Data SaaS Product Design and Delivery) - Created product roadmap to communicate vision, direction, and progress of big data B2B SaaS product- Performed customer analysis and segmentation to identify and author key customer personas- Elicited customer needs, developed user stories, and collaborated with tech team to document test criteria- Prioritized product backlog and performed sprint planning (Trello/JIRA) using data-driven decision making - Designed reporting features with rich data visualization and actionable data insights for product users- Tracked key KPIs and explored opportunities to deliver increased product growth and value

VP, Sr. Product Delivery Manager (Product Management, Enterprise Web App Development) - Transitioned team from waterfall to agile methodology for phase two of loan origination project- Trained team on agile methodology, writing user stories, and when to add supporting documentation - Identified new features and friction points, mapped objectives to epics and user stories, prioritized backlog- Led sprint planning, daily standup meetings, sprint reviews, and sprint retrospectivesVP, Business Analysis Manager (Business Analysis, Enterprise Web App Development)- Led business analysis team on $30MM project to create flagship loan origination web application- Conducted over 300 interviews, made hiring decisions, and mentored new hires on analysis process - Facilitated JAD sessions for rapid requirement elicitation and prototype development- Created business requirement documents (BRD) and system requirement specification (SRS)- Supplemented SRS for API-first web application with wireframes, process flows (BMPN), feature trees, decision tables, business concept models, data flow diagrams, and sequence diagrams (UML)- Created custom analysis process and deliverables to reduce waterfall methodology risks

(Project Management, Business Analysis, Enterprise Web App)

(Product Management, Enterprise Web App)

(Business Analysis, Java Programming, Enterprise Web App)