Christopher Larkins Email & Phone Number

LAN and WAN support, WAN compression & optimization with Silver Peak appliances, packet shaping wtih BlueCoat packet shapers, ordering/install of new AT&T WAN circuits, circuit disconnects, Cisco Meraki router install and support.

Reading, Pennsylvania

FT contracted position at FirstEnergy. Current duties include 2nd Level Network Support for break / fix issues, as well as multiple on-going projects related to FirstEnergy data infrastructure. Project work includes updating site LAN/WAN drawings in Microsoft Visio, scheduled password resets, and eventual scheduled network switch upgrades in 2013.

West Cheter, Pa & Malvern, Pa

Starting in 2001, worked 2 jobs simultaneously (full-time at Siemens Medical, in addition to part-time employment as a delivery driver). In 2010, transitioned from PT employment at The Mens Wearhouse to PT hours at Great Valley Enterprises, Inc. After a layoff from Siemens Medical in late 2011, still working part-time 2 days per week, while conducting job searches for a new full-time position in computer networking and studying for network certification tests.

Malvern, Pa

Successfully achieved the 24 x 7 monitoring the WAN circuit connections between Siemens and its retail customer sites, without errors or missed alerts. Acted quickly and decisively to minimize customer impact (loss of Siemens applications) due to any WAN circuit failures, by engaging in appropriate troubleshooting techniques. • Supported all single and dual-routed WAN links on the Siemens HS Customer Retail WAN (encompassing ATM, Frame-relay, full and fractional T-1’s, & VPN’s) to over 500 Health Services Organization in the U.S. and Puerto Rico. Also monitored and supported thousands of Siemens SNA PU’s & LU’s on the customer LANs. • Responsible for maintaining overall connectivity across 4 distinct Siemens networks… the HS Retail Customer WAN, HS Retail ISC Infrastructure network, HS Malvern Campus network, and the MED USA WAN. • Supported multiple Cisco hardware types, such as Cisco 2500, 2600, 2800, 3800, and 7200 Series routers, Cisco Content Engines, PIX and ASA firewalls, and Cisco 2900, 3500, 4500, & 6500 Series switches. • Utilized network monitoring and troubleshooting tools such as CA Unicenter Console, NetScout, Concord, CiscoWorks, Network General Distributed Sniffer, and WireShark. • Successfully completed troubleshooting of network, server, and application issues between the Siemens ASP environment and the customer LAN. Cross-trained to support Siemens proprietary applications such as Invision, Openlink, and Soarian Clinicals / Financials. • Worked with hardware vendors (various TLCO companies, Blackbox, and Cisco) to replace malfunctioning hardware equipment / devices such as WIC’s, external CSU’s, routers, dial-up modems, network cables, etc. . • Consistently met or exceeded departmental and personal performance stats. • Total of 4 positions held: Network Operations Specialist (I & II), I.T. Technician III, and Programmer Analyst I.• Worked in the largest Healthcare data center in the U.S.A.

Radnor, Pa

• Coordinated all Adverse Drug Event reporting between WA’s Global Safety, Surveillance and Epidemiology (GSSE) department and the appropriate worldwide offices, business partners, and regulatory affairs groups.• Maintained an accurate, up-to-date product distribution database for all drug & over the counter (OTC) products involved in Adverse Event reporting.• Responded to daily inquiries regarding the distribution of Adverse Event reports, from both inner-departmental and worldwide W/A personnel from 20 foreign countries.• Supervised a team of 6 to 7 individuals responsible for distributing each report.• Utilized software to research which countries sell their particular drugs/OTC products, and generated new distribution lists in the database accordingly.

Elwyn, Pa

• Managed a caseload of 16 to 24 adolescents with developmental disabilities, and supervised a clinical team providing their complete residential services. • Provided case management services by coordinating all communication, scheduled meetings, and resources between Elwyn, the client’s family, and the provider agencies. • Held regular meetings with all involved parties, developed common residential living goals, and devised Individual Program Plans (IPPs). • Provided instruction on each IPP with the rest of the clinical staff, distributed completed paperwork to all parties, and thoroughly documented all calls, meetings, and home visitations.

Full Semester Courses Taken, Computer Systems Networking And Telecommunications

Network Administration & Support (Novell Netware 4.11) Fundamentals of Networking (Core Technologies) Introduction to Computers & Technology

Bs Psychology, Psychology

H.S. Diploma