Christopher L. Email & Phone Number

San Francisco, California, Us

• Lead all aspects of the talent acquisition function, including developing andexecuting comprehensive talent acquisition strategies to recruit 150+ employees within mytenure.• Reduced average time to hire to 38 days.• Team Maintained 85%+ offer acceptance rate during tenure.• Developed and implemented a location hiring strategy in partnership with C-suite executives(North America, Argentina, UK, Ireland, Spain, Australia).• Managing a team of 3 senior recruiters and a Operations Specialist, providing guidance,mentorship, and performance feedback.• Collaborate with c-suite to align talent acquisition strategies with business objectives andgrowth plans

Santa Monica, California, Us

Reporting to the VP of People, Oversaw all aspects of the talent acquisition functionOnboarded and managed an RPO (Recruitment Process Outsourcing) recruiting team for several months, overseeing their activities and ensuring seamless integration with internal processes and culture.

Santa Monica, California, Us

Managed a team of technical recruiters and sourcers, providing leadership, guidance, and mentorship to ensure alignment with company goals and hiring objectives.Spearheaded the establishment of the Pride Employee Resource Group (ERG), fostering a culture of inclusion and diversity within the organization and championing initiatives to support LGBTQ+ employees

Santa Monica, California, Us

Responsible for full-cycle recruitment for all teams across the organization, including technical and non-technical roles at all levels.Collaborated with cofounders and executive leadership on key hires (technical/non-technical), playing a strategic role in securing top talent to drive business success.Partnered with CTO and VP of Engineering to hire the teams first architects Achieved significant growth in FTE headcount, increasing from 90+ to over 600 within the first two years of tenure, supporting the company's expansion and scalability.Maintained an 85%+ offer acceptance rate.

Santa Monica, California, Us

Partnered with CFO to build finance and legal teams from scratch. Partnered with SVP of People to build out the people leadership team.

Redwood City, Ca, Us

Reporting to the VP of Recruiting, I led the Operations & Initiatives recruiting team, overseeing all levels of recruitment.Built credibility with senior leaders, hiring managers, and critical stakeholders, acting as a trusted advisor and subject matter expert in recruitment.Owned and managed strategic vendor and agency relationships to support recruitment efforts.Acted as a full-cycle recruiter for Legal, People, Investments & Venture teams, ensuring a seamless recruitment process and successful candidate placements.Contributed to the candidate care committee within the team, focusing on providing a superb candidate experience.

Redwood City, Ca, Us

Acted as a full-cycle recruiter across various departments, from individual contributor to VP levelCollaborated closely with the General Counsel to strategically build out the legal team, ensuring alignment with organizational goals and objectives.Maintained a 90% offer acceptance rate, the highest among recruiters during tenure.Exceeded hiring goals for all performance review cyclesCo-led Pride ERG initiatives.

Oakland, California, Us

As the sole recruiter for North America, conducted full-cycle recruiting for diverse teams including Engineering, Sales, Marketing, Finance, Customer Success, Product, and DataCollaborated with hiring managers to strategize and implement various methods for talent pipeline building and sourcing campaignsIdentified and addressed bottlenecks in candidate review and interview processes, working closely with hiring leaders to ensure clarity of requirements and streamline interview processes

Redwood City, California, Us

full-cycle recruiting for highly passive and active candidates for engineering, creative, and non-technical positions of all levels (mobile, desktop, sales, partnerships, customer success)Utliized tools such as LinkedIn, Hired, CodeFights, Dribbble, Indeed Prime, Entelo, TextioMember of the Culture Committee & the D&I Team Conducted bi-monthly onboarding orientations for new hires

Redwood City, California, Us

Own the ultimate success of Evernote’s customers, including customer on-boarding, project success, retention, growth and renewalEnsure that customers derive maximum value from their investments in Evernote and fully leverage their subscriptions and services on an ongoing basisConduct business reviews and attend onsite visits to better understand customer business model, roadmap, goals, business climate and strategyDevelop a comprehensive understanding of the customer’s business challenges and objectives to appropriately map Evernote features to address their needs.Drive seamless on-boarding processes and work cross-functionally with our support and training team to proactively manage each customer’s successful deploymentAct as an escalation point for both the customer and internal teams across Technical Support, Training, Product, Billing, Collections and Partner teamsEnsure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of Evernote products and servicesKeep up-to-date on all new releases and upgrades and communicate these to customers in a timely fashionProactively manage each customer’s business needs – actively seek opportunities to up sell, cross-sell and generate referrals.

Cupertino, California, Us

Assist in communication, training, and any ongoing support for Program and Product launches.Provide ongoing policy and operational guidance through phone and email support.Provide technical support Apple employees and contractors, document problems, troubleshooting steps, and resolutions.

Cupertino, California, Us

Provide personalized customer interaction while selling products.Proven experience in sales and technology solutions, as well as in developing customer loyalty.Leader in sales, product knowledge, and solutions.Maintain a high level of integrity for the Apple brand.

Cupertino, California, Us

Maintain a high level of integrity for the Apple brand.Assisted with on boarding of new hires.Trained employees on new programs, technology and guidelines.

Cupertino, California, Us

Provided customer service to legal associates regarding subpoenas, record retrieval, and document management services.Maintained effective customer service for outsourced clients.Stayed up to date with state requirements for civil subpoenas and procedures.Responsible for training new employees coming into the customer service department.Handled a high volume of inbound/outbound calls with customers regarding complaints, scheduling, payments, and information regarding companies product(s). Travel arrangements for National Field Associates.