Christopher Louie Email & Phone Number

San Francisco Bay Area

Paris Area, France

San Francisco Bay Area

San Francisco Bay Area

San Francisco Bay Area

San Francisco Bay Area

San Francisco Bay Area

GrubMarket delivers farm to fresh delights right to your door.

San Francisco Bay Area

Coin is a mobile payments solution to simplify your life. Access all your credit, debit, gift and loyalty cards in one convenient device.* Built and scaled an 12/7 thirty person local and remote support team through four product launches, including iOS and Android applications, beta and GA hardware releases.* Sourced and implemented multi-channel support.

San Francisco Bay Area

• Cloud Engines brings unlimited cloud storage to the consumer and SOHO market with ease and minimal cost. As the 3rd employee, I brought my brand management and operational experience to my roles as Director of.
• Drove user traffic to corporate site, grew base to over one million users.
• Leveraged social channels to promote retail partnerships and e-commerce campaigns through user… Show more Cloud Engines brings unlimited cloud storage to the consumer and SOHO market with ease and minimal cost. As the.
• Leveraged social channels to promote retail partnerships and e-commerce campaigns through user engagement.
• Implemented Subscription and Retail E-Commerce Solutions to resolve technical conflicts with shopping cart, fulfillment, operations and accounting requirements while simultaneously increasing margin.
• Developed reporting dashboards to capture user statistics, product and subscription sales, promotion and partner success metrics, and channel evaluation. Show less

San Francisco Bay Area

• Guided the Customer Support department through the seven product launches, including branded and OEM devices, and cloud services.
• Built high-quality content for publicly facing support center, reducing inbound support traffic and creating a positive community experience.
• Developed voice for publicly facing channels including Facebook, Twitter, company blog and forums. Increased Facebook likes by a factor of 5X.
• Developed, implemented and managed quality assurance… Show more
• Developed, implemented and managed quality assurance processes for Customer Support.
• Led the off-shoring process for customer support, reducing expenses while expanding localization: reduced per employee salary by 25%, expanded native language support in Japan and non-English speaking locales. Show less

San Francisco Bay Area

• A.B. Fits is the first specialty retailer to establish the premium and contemporary denim market in San Francisco. As Managing Partner, I created and built a vibrant high-touch experience, and drove all aspects of the.
• Full P&L and Balance Sheet responsibility.
• Grew long-term revenue 12X with an average yearly growth of 25%.
• Increased gross… Show more A.B. Fits is the first specialty retailer to establish the premium and contemporary denim market in San Francisco. As Managing Partner, I created and built a vibrant high-touch experience.
• Increased gross margin to 58% and operating margin to 45%.
• Increased sales 4.5X to $600/sq ft/year.

San Francisco Bay Area

• Wholly owned annual inventory budget of $800K.
• Drove sales efficiency using continual evaluation of merchandise categories and adjusting inventory budgets.
• Effectively negotiated terms for vendor merchandise.

San Francisco Bay Area

• Recruited and hired key sales staff to serve a fast-paced high-touch store culture.
• Created career development program for managerial promotion: retained managerial staff 4 years on average, 25% longer than the median average.
• Full responsibility for sourcing, deployment and maintenance of network architecture and mission critical software.

Mechanical Engineering

Industrial Design